Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Excellent learning curve
I have customer customer service I have enjoyed working in this big well known Company across all boards A typical work day will be dealing clients and resolving all queries Good relationship with my co-workers The most challenging aspect of my job is the system we work with that changes every month and have to learn and also be able to assist clients with no knowledge and making you guiding clients to the correct path
Pros: learning new things about the system and the company
Cons: I work very far from work so have to wake up earlier to get to work on time.
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Lessons learned
Adapt IT is a software organization. I on the other hand come from and Hardware background. Merging the two has been an interesting experience and a massive learning curve, being involved with Adapt IT has expended my presentation skills as I did that on a daily bases to new prospective channel partners, managing the end to end process.My scope of work was of a Channel business development Manager that Looks after new and existing Channel partners around Technology expense Management solutions on a high level. My day to day engagement was to contact resellers with the telecoms sector, schedule meeting with management so we as Adapt IT can introduce ourselves and our services, this was so we could align ourselves as well as find strategic partner to best deliver our software solutions through integration of BSS OSS. Please contact me should you have any queries Thank you Tubatse Montoedi
Pros: Learning new technology
Cons: My development was a slow peocess
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Strategic Foresight and Futures Research
Organisations I have worked for include Nedbank, Imperial Bank, PwC, Santam and the Clicks Group. In recent times I also founded and ran my own consultancy business called Uyaaku Holdings. My passion is to deliver and drive true Business Intelligence which is the driver of strategy. It is a personal responsibility to transform organisations into Organisations that not operate only today but are best equipped to operate in the future. That is why I am a passionate student and practitioner of Futures Research which includes Environmental Scanning, Cross Impact Analysis, Scenarios Planning, Visioning, Strategy and Plan Actioning. I believe that in this day and age data is the best tool for planning for the future. Futurist: Scenario Planning, Futures Planning and Influencing Organisation Strategy, Business Intelligence, Change Management, Data, Research, Environmental Scanning
Pros: Post modern era strategy methods
Cons: Ambitious
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Account management
I have worked in the financial market sector for more than 5 years and moved to the finance and accounting market under corporate and public sector for the past 2 years. I am currently a New Business Development for the Africa markets offering CaseWare Working Papers as a solution to automate reporting procedure. Personal Qualities • Self-motivated • Target Driven • Relationship and retention • Enthusiasm • Solution orientated Skills • Presentation skills • Communication skills • Problem-solving skills • Collaboration skills • Technical skills Experience • 5 years’ experience in customer retention and relationship building • 2 years’ experience in New Business Sales • Excellent track record of reaching target • Extensive background in software sales • Previous work experience in presentations and demonstrations
Pros: Opportunity for promotion
Cons: non-flexibility
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Performance management Calibration Process
Adapt IT ids an Agile software solution that is very fast and project delivery driven. Sometimes the environment is highly pressured due to critical project deliveries. Team spirit is key to success and success is celebrated on Casual Friday which is an employee reward plan.
Pros: HR generalist Approach
Cons: Flat structure and no growth
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It is a great place to wrk at as i face new challenges everyday and that make me learn more.
o Deals with internal and external customers at all levels via telephone and email and to ensure successful communication via actively listening. o Resolves in-depth queries in a methodical manner independently and with internal and external business partners to find appropriate resolutions, efficiencies and high level of quality. o Enjoys sharing knowledge and encouraging development of others to achieve specific team goals. o Refined planning and organizational skills that balance work, team support and professional manner. Systems knowledge –CRM,Cisco, Internet, Excel, Microsoft outlook. o Trial Balance of hotel
Pros: o Deals with internal and external customers at all levels via telephone and email and to ensure successful communication via actively listening. o Resolves in-depth queries in a methodical manner independently and with internal and external business partners to find appropriate resolutions, efficiencies and high level of quality. o Enjoys sharing knowledge and encouraging development of others to achieve specific team goals. o Refined planning and organizational skills that balance work, team support and professional manner. Systems knowledge –CRM,Cisco, Internet, Excel, Microsoft outlook. o Trial Balance of hotel
Cons: 12 hours
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Excellent Learning curve
There a lot of improvement that need to be done on the Division. I Don have much to say about thd cocompany since I was still knew and I was working outside the premiseses at clients.
Pros: Great Opportunity
Cons: No Processes
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Processing payments
I work well in a team environment and work well with minimun or no supervision. I am responsible, i work well under pressure and always meet deadlines
Pros: Great working environment, professionalism
Cons: Short staffed
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Great experience and learning opportunities
Adapt IT is one of the most great companies I could ever work for as the encourage the importance of working together and the be diverse. I've learnt how to test the POS system as I am under the hospitality division and the co-workers are nothing but amazing as they have helped me me
Pros: Great working experience and getting more skills
Cons: Long working hours
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Learning how to treat customers and make them to be happy with their queries.
Motivates customers to exceed expectations To achieve an objectives To do job right and keep our promises Honesty, integrity and trust To deliver comprehensive and innovation business to our customers
Pros: Honesty, integrity and trust
Cons: 8 hours
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