Overall

Promotion

Salary

Work/life balance

Culture

Leadership

Afrihost Reviews

 

A typical work day

To work at Afrihost is good and challenging thing to do reason being that we learn about new products almost every week and you must be able to adapt. It is sometimes quite challenging but at the end of the you will be able to understand and learn new things. The relationship with coworkers is amazing because everyone is friendly and helpful. i have learnt to be able to work on your own without needing any assistance. What I enjoy the most is the work environment.

Pros: great for building up your cv
Cons: less room from growth

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Great place to start and learn

Assist clients with General Information on Afrihost Products Assist with client signups through the Afrihost website Device Configuration - Configure Routers, Mobile Devices and other devices sold by Afrihost Assist clients with Afrihost Service Provisioning - Keeping Clients Updated on Order Progress Fault Finding - Troubleshooting all Afrihost Services, including ADSL, Fibre, Mobile Data, Hosting, Email Fault Logging

Pros: Great start
Cons: Shifts

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Designing sales and lead generation strategies.

I spend my days working on sales and lead generation strategies for the business. I have managed small and medium sized teams, and I have always supported and mentored my co-workers towards pI spend my days working on sales and lead generation strategies for the business. I have managed small and medium sized teams, and I have always supported and mentored my co-workers towards pursuing their careers.pursuing their careers.

Pros: Freedom to work on projects
Cons: Limited access to marketing technology and skills within the company to implement all my ideas.

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Free to be myself, Fun to work with colleagues, Great environment

The company is great, it is expanding at a fast pass . The company culture is also great . Typical day starts off with cereal and coffee then quick catching up with colleagues and then on to work. Relationship with colleagues are truly amazing some at are okay not everyone is forced to like each other but we manage to work well. I enjoy how transparent everything is and how everyone is themselves. I find the unplanned overtime request a problem at rimes only when I have made really important appointments or bookings the salary could be better as things do also change

Pros: Benefits and growth
Cons: unplanned overtime

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Excellent leadership and interpersonal skills. Exceptional understanding of assigned applications.

Working at Afrihost had it up's and downs it was a good environment for person starting the careers but I am now looking for something that going to help me grow in the company, my typical working day is an 8 hour day and more then willing to take my work home I am quiet person but have a good relationship with with my co-workers it is very important to have a working relationship with your team as you get to spend most of the time with co-workers.

Pros: New job opportunity that I am will to learn more
Cons: Looking for the right company to help me grow.

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Great learning opportunities and personal growth.

One of the challenges with inbound calls are the high rates of calls and high demand of customer satisfaction; however understanding the clients needs is the base of getting any problem resolved and having a happy client.

Pros: Having to learn insightful information without having to pay a tutor.
Cons: Shifts depends on team performances. The team that has lower results may work night shift or even on weekends.

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None

Days are hard working, work load is extreme. Rewards are non existent. There are some self rewards as far as assisting clients. I have learned a paramount of information due to being thrown into the deep end. Most challenging factors is there there is zero assistance from management.

Pros: NONE
Cons: Workload and compensation not on par

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Login.

The company expectations are too high but they pay you so little. The amount of work one does.I was promoted from connectivity team to the Fibre team where we deal with Fibre strictly

Pros: N/a
Cons: Over work

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I am more interested in information technology because of the Afrihost experience

The work place is friendly. Colleagues are always willing to assist each other. As from March, I've been working from home. That makes the company so much better to work for because working as a live chat consultant does not require being at the office.

Pros: Flexible bosses
Cons: Complicated requests from clients which are sometimes out of our scope of support

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Learning Curve

My normal typical day starts with an informal meeting in an environment that is both chilled and relaxed, with no dress code to adhere to but a family type of atmosphere. I have learnt to read people from to understand what it is they may be going through on that day.

Pros: Great work environment
Cons: Hard to move up

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