Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Challenging
It's a great place to work but the work load does not match the salary. There are no real benefits offered to employees. The job is challenging but there is no room for promotions, if you do get promoted the salary change isn't significant
Pros: Gaining problem solving skills
Cons: Overworked
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Hard worker and willing to learn
I'm a fast learner, team player, dedicated, hard working and I have a desire to make a through success, I've got administration skills also customers service skills through my career path and also sales experience.
Pros: I'm willing to learn
Cons: I'm willing to go extra mile
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Learning Curve
A day Cartrack is a normal hectic day and always under pressure, the relationship with my co-workers was a understanding and professional one. I have learned a lot during my time here especially in internationals and foreign currency i have enjoyed that the most and most challenging aspects was meeting deadline or meeting the needs of two mangers who have different ways of doing work.
Pros: there is growth in the company but no equailty.
Cons: there no incentives
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Full fuction credit control experience
Negotiation of payments with clients reconcile acconts prepare sales journals prepare credit notes Prepare refunds follow up on payment arrangements allocation of payments resolving queries change price codes correct billing
Pros: working hours are not hectic
Cons: salary too less for a credit controller
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How to work under pressure
Cartrack has thought me how to work under pressure and meet targets and stay motivated to do better everyday and taking instructions,Good communication skills and giving instructions as well.
Pros: Learning new things daily
Cons: Working overtime
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Great learning platform
A typical work day at my company includes interviewing relevant employees and inquiring about the procedures followed for various business processes. It is a fast growing company and offers great opportunities for growth. What I have learnt thus far, is to work at a fast pace and to be detailed and ensure quality work is submitted.
Pros: Great opportunity for growth
Cons: None
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Fast paced environment with lots of challenges
-Making sure that all technicians are at their first appointments(this needs to be confirmed with both the technician and the client). -Checking on expired fitments and rescheduling those fitments . - Call client to schedule appointments either for fitments or repairs. -Constantly checking if the technicians are at their scheduled appointments on time. -Answer incoming calls and assist clients regarding their requests.
Pros: Managing or Supervising technicians
Cons: Irrate clients not co-operating
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Excellent work environment
Good salary with excellent bonus's and excellent work environment .Cartrack has a training center for all the people in the company.I was trained on how to handle objections ,sales strategies and customer liaison. I have been with the company for over 3 years and have gained a lot of skills not only with sales but also work ethics. In 2015 was awarded the top sales agent due to my hard work making sales and my 100% Q.A scoring every month.
Pros: Sales team leader
Cons: Working after hours
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Expanding My horizon
Good Day I am hard working individual who has emance Fleet and logistic experience who can handle pressure very well and who does mind sharing knowledge Regards Oupa
Pros: Great opportunity grwoth
Cons: Cons
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Good
It was nice working at Cartrack. Working environment was good , I have learn a lot from my colleagues and my supervisor, I also gain experience because it was my first time doing call centre.The people around that area was very jolly and they gave me a warm welcome first time I arrive there . The most challenging part was working under pressure, but I was working hard before the deadline to reduce the pressure.
Pros: Great opportunity
Cons: It was far and salary was not enough for me to travell
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