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Democratic Alliance Reviews

 

Manage time effectively to meet dedlines

data capturing , filing faxing copying etc.communicate well with others. team building.task-orientated. able to check accuracy. i like to work in a team.

Pros: i would be promoted or apply for post
Cons: yes

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Analytical

Young female with NDip in Technical Financial Accounting NQF L5 .Matriculated in commerce studies in 2002. In 3rd year studying towards a Diploma in Financial Accounting NQF L6 completing - Sept 2018.Planning to further my studies in BCom - Financial Management in 2019 ( UNISA).Experience of 3 year 1 month as a Bookkeeper,1 year 4 months experience as a Regional Credit Controller with book value of R900mil ,2 years experience as a Customer Service Representative ,Billing Administration experience of 3 years, 3 years experience as a Sales Support Administrator, In possession of driver's license.

Pros: Great opportunity for growth
Cons: No car at this stage

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Ewhiwhjs

Working for the Democratic alliance made me organised with good time management. The environment is good as well as the staff. On my first day I was welcomed as if they know me for a long time. What enjoy the most is working with different people of different religions and building positive relation with clients. The staff is friendly so as the the co workers. I make sure that targets are met even exceeded. My quick thinking allows me to address and resolve conflict in our call centre. What I enjoy the most is team work. I have learned to work without supervision and meeting deadlines, not to discriminate my colleagues and help if asked to help. I faced a lot of challenges however I try my best to overcome them. Late comming and abesteesinm is the most challenge issue in a call centre but I always get 100% on my kpa, this made me very proud even my team leader too.

Pros: There is a great opportunity of growth depending to your key perfomance areas(kpa)
Cons: we working very long hours especially on political holidays

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IM A DATA CAPTURE FOR THE COMPANION GROUP EVER SINCE WE LOOKING FORWARD TO THE UP CUMMING ELECTIONS

MY JOB IS TO LOOK AFTER MY TEAM AND MAKE SURE THEY REACH THE MINIMUM. TARGET, THAT IS GIVEN TO US AS A WHOLE,I ENJOY WORKING WITH A GROUP OR TEAM BECAUSE I KNOW I LEAD SUCCESSFUL RIDE OUTS.ABILITIES TO WORK UNDER PRESSURE AND FOLLOW THE RESEARCH IM GIVEN.

Pros: QUANTITATIVE RESEARCH OFFICE
Cons: 7 TO 8

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Excellent and learning curve

2018 November:Outbound Customer Service (Currently at DA) on contract basis ending the 08/05/2019 >Updating voters details >Advise the voters of their correct voting status >Capture their correct information I work very well with my colleagues on a daily basis. I have learnt how Voters behave on the Phone when they are being difficult and be able to remain calm. When a client wants to speak another accommodating Language for him/her whereas on your side you need to make targets also. When a client is not interested on speaking to you at all.

Pros: Great opportunity and professionalism
Cons: Long working hours

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Very stressful but enjoyable.

It is normally buzzing as we all on calls on a daily basis. But the atmosphere gives the idea of how important is to connect to people and try to sell your product if not providing services telephonically. What I have gained in this experience is that customers need total attention and presence from me the caller, as to understand their needs and assist them to the best of my ability with resources presented to my disposal. In all of this reaching my targets is fundamental as it informs me of my progress on that day and working out my challenges better on the next call. Put up my positive mood always as customers hear your voice but can feel your attitude. Continuous convincement on every customer is the most challenging aspect of my job but as I have outlined at the beginning the passion I have for this job just keeps me going on and on.

Pros: Not a good structured organisation to get promotion in, very close circuit.
Cons: Six days a week of work not really giving enough rest only on Sundays.

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GOOD

I as worked for Democratic alliance have experienced lot of things,like how to have good communicating skills with the members ,learn the admin work,people that i was surrounded with was very good and also willing to teach you more as an individual,what I have learnt is that you have to give other a chance to prove themselve about what they good at,team worker was the motto for the company.

Pros: They made sure we get promotions
Cons: They paid us very well for long and extra hours

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learning

My typical working day not so challenging, and i am a person who loves to work with challenging things. It limits me from exploring further, as there is no growth within the department. I enjoy working with people who values my input and not micro manage me. Am very much capable of working unsupervised. Love to organize events and functions and then sit back and watch my work executed excellently. I have learned to be more patient and more punctual.Learned to use more computer programmes and speed typing as i am not educated, so it helps a lot.My speed typing has improved a lot.

Pros: educates you politically
Cons: abnormal working hours and your input is not recognized.

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Excellent

I am interested in administration,call centre and sales related job,and to ensure quality in everything I do,I believe I am good in determining,negotiation,quality,procedures, standards and specifications. assessing customer requirements and ensuring that all goals are met. I really enjoy working with people and have developed excellent communication skills as I like to assist and couch people, I am able to work under pressure , as a team and alone. This, combined with the fact that I am a highly motivated and conscientious worker makes a customer service position at cool threads a perfect fit for me. A resume detailing my skills and work experience is attached for your review, I will gladly offer to prove my competence at any form of interview,written or verbally. I enclose my curriculum vitae,which I hope will give you all necessary details you may require about me.

Pros: Overlooking part time
Cons: 8 hours

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Experience

I have customer service experience, I am a team leader. I also do coaching on calls with agents. I am a highly motivated person. I have time management skills and productive at work. I follow the partys protocols and procedures. I am friendly person who is eager to learn new things everyday.

Pros: target driven
Cons: time management and working extra mile

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