Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Excellent learning and morals
its a very good company to work for,. the co-workers are very helpful and encourages to excel in what ever i do. i have learnt that you cant get anywhere if you don't have a hard work ethic.what i enjoy most of being at FNB is that i have have become a all rounder in all fields.the most challenging aspects that i have learnt is that there are always changers.
Pros: grate perks on education
Cons: work long hours and not been made permanat
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Engaging with line and staff on a regular basis to ascertain what issues are.
I am a vibrant woman. Always up for a challenge and I look for ways to streamline processes in order to perform optimally. Regular engagement is key to building great relationship within any organization.
Pros: Innovative, fast paced and evolving
Cons: Not much opportunity for Promotion
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Sales oriented person
Good relationship with my co workers (team players)self motivated.hard worker. Honest. Am currently sales and Serves consultant ,I've done done telling . Enjoy dealing with difficult clients .most challenging is when I don't get support from superiors when I require it .
Pros: Willing to grow and learn
Cons: Meeting &exceeding targets
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Learning Everyday
Assist on operating switchboard and taking incoming calls; Receiving and screening of calls; Relay Message timeously to appropriate people and follow up when necessary; interact with clients and staff in professional manner; dairy management; schedule and manage internal and external meetings; appointment reminder; anticipate requirement in diary for task other than meetings. We have a good relationship with my co-workers, we are like a one big family, we assist each other mostly with business. I learned a lot from my current employer like financial products, good customer service, assisting the financial planner, company system, organising fuctions for my colleagues, etc. I enjoy doing my work, enjoy meeting new people everyday, enjoy helping client with their financial needs. Ensure customer needs and expectations are understood Deal with customer complaints and finding ways to resolve them Build and maintain enduring and rewarding relationships with clients
Pros: Meeting New Business
Cons: Fraud
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ALWAYS WILLING TO LEARN
In the three years that I have been employed with FNB I have learnt a lot and have become a Team Leader in Incident Management and not long after that I was offered to become Team Leader in the Finance department. I have a very good and understanding relationships with my co-workers. The challenging aspects of my job was to learn by myself how to run the Finance team. I have learnt a lot by going to other departments and learning how to run with a query from stat to end.
Pros: promote to Team leader in Incident Management then to Finance Team Leader
Cons: i dont have a issue with working long hours
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customer service and recording of date
Deliver exceptional service that exceeds customer expectations through proactive innovation and appropriate solutions.Manage the growth of active customer account base to increase client base . Maximise cross selling opportunities and strengthen client relationship.Track control and influence sales activities with the specific aim to achieve previously determined sales targets.Provision of an efficient administration services through careful and timeous planning reporting and update of all related information.Comply with governance in terms of legislative and audit requirements.
Pros: service manger or branch
Cons: 176
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Opportunities
Assist on operating switchboard and taking incoming calls; Receiving and screening of calls; Relay Message timeously to appropriate people and follow up when necessary; interact with clients and staff in professional manner; dairy management; schedule and manage internal and external meetings; appointment reminder; anticipate requirement in diary for task other than meetings; preparing of meetings and organising office functions; preparing reference material for meeting; keeping track of new and existing clients through updating contact list; file retrieve all documents electronically; manage filing system on a daily basis; prepare correspondence; format documentation; other support and administration duties; ensure all issues are actioned and deadlines are met; manage stationary suppliers Network with Insurance companies and other departments Engage with the customers in a professional manner and deliver service Ensure customer needs and expectations are understood
Pros: Promotions
Cons: Fraud
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People and Customers are my passion
FNB is one of the best companies to work for. I have a good working relationship with my colleagues and although most of the people believe that customers come first, I believe that Happy Staff=Happy Customers. If they are happy working for the company, they will keep the customers happy and will make sure that you are successful in your business
Pros: Growth
Cons: Capacity
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Contributing positive
Liaise with clients Network with Insurance companies and other departments Handling of documentation and complying with requirements of the industry Relationship retention and customer centric Target driven Commitment to client service excellence Good relationship, I work hand in hand with them I learned a lot from my current job, able to handle difficult client, know how communicate with client, Building and maintaining business relationship. I enjoy to be a Team player, delegating responsibility and contribute to successes, I always enjoy a challenge and neither to achieve my goals Ensure customer needs and expectations are understood Deal with customer complaints and finding ways to resolve themProvide selling/product solutions to clients Execute activities within risk and compliance
Pros: Bank Benefits
Cons: Fraud stars
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An amazing journey
Working for a company has exposed me to many challenges and growth opportunities. I have the freedom to make decisions and have been given many opportunities to obtain qualifications. I am part of an amazing team. I am a team player, but also enjoy working on my own, depending at the task and situation at hand.
Pros: It is a bit organization which means there are always new things to learn.
Cons: I need a new challange
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