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Leadership

Ipsos Reviews

 

Quality checking of data. Resolve client queries. positive feedback. 48 hours turnaround time

nd Quality checking of data. Resolve client queries. importance of accurate quality data as it helps businesses to understand their customers needs and areas of improvements. I enjoy getting positive feedback from the client about the accuracy and quality of data. The most challenging part of the job is that all the data gathered have to be quality checked and submitted to client within 48 hourssubmitted to client within 48 hours

Pros: Great opportunities
Cons: Short turnaround times of data delivery meaning extra working hours

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Learned exceptional customer services and call centre experience

I am a Lead Tracker Agent and ; I’m currently enrolled for my first year at UNISA for a Diploma in Accounting Science. I hold a Certificate in Responsible Business and a Certificate for The Mini-Enterprise Programme: which I both obtained from the Junior Achievement Programme. I should be chosen for the post because: I am a self-driven person- with my “eye set on the ball” I strive to achieve in every field I work in, surpassing set standards, what sets me apart is my keen eye for attention-to-detail, I’m a logical and friendly person, I’m able to work both alone and as part of a group. I have good verbal and written communication skills.

Pros: Various experiences not just focused focused on one aspect
Cons: Weekend and holiday work

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About me

I am a versatile, mature, self-motivated IT Professional, possessing a strong motivational drive to add value to Business by applying my skills and experience. My goal is to help Decision-makers make informed decisions that will assist them to achieve their Business objectives. I am very passionate in developing applications that enable Business to increase their Profit margins and Automation Solutions that significantly help in reducing costs across the organisation. I build, manage, maintain and troubleshoot C# Applications using MVC and Entity Framework I have highly developed skills in problem identification and implementation of effective solutions. I am comfortable with analysing and understanding data, working under pressure and presenting myself in a professional manner.

Pros: Problem solving opportunitites
Cons: None

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I have learned a lot from this company

My job is to make sure that what I transcribed makes sense and what I enjoy mostly is that I also get to know more about advertising industry as well as teaching others as well .the beautiful part is that I work at home without pressure and I'm responsible and reliable.i deliver on time . I work late nights as well it's hectic at times but I really enjoy transcribing it gives you all the focus .

Pros: I would really like to moderate in the near future
Cons: N/A

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Learning new skills

Hard working team player. Attention to details. Like to take on projects. Deadline driven. Learnt that instead of taking on any thing to prioritise the importance of each and note step by step who what and where. Allocate to each person with SMART objectives

Pros: Great leader flexible
Cons: Conflict in the workplace

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Good environment in assisting customers

Its a good environment to learn to help people. It teaches us about customer care and data entry and understand a customer ,to have active listening skills and communicate better with people by being polite.

Pros: customer friendly
Cons: no growth

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Long work hours no work life balance no staff rewards or incentives

A very challenging work environment because of its lack of staff centricity. The company needs to innovate its product and service offering to be more competitive and seems very slow to adapt to change.

Pros: Research analysis, reporting research results across the African continent
Cons: Long work hours no work life balance no staff rewards or incentives

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Excellent learning curve

l am team player and enjoy working . l am hard worker and enjoy meeting different people from different countries and cultures. l am fast learner and willing to do anything to further my career.

Pros: great opportunity for growth and great people
Cons: long hours work

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Very good

Very good, don't care about employees, no bonuses, great working environment, good work, good work and good work and good work and good work and good work and good work

Pros: Great opportunity for growth
Cons: No bonuses

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Growth allowance

The most challenging aspect is of that working in a fast pace environment and that you must always be on the phone all day, my relationship with my co-workers is good and we work well together, the typical day at work is that you on the phone all the time no routine change nothing challenging about being on the phone all day, I have not learnt anything yet as I am new at that company, I don't enjoy anything at the moment. I just want to grow and be in other position which are challenging and of those that I will learn something everyday, there are positions that do come out and they do encourage us to apply because they want us to grow and not be in the same position all long.

Pros: Growth within company
Cons: all day talking on the phone to convience respondents

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