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Standard Bank Reviews

 

Endurance pays

High pressure job, that requires endurance and excellent listening skills, communication skills, and excellent product knowledge. Working in teams is a requirement since interactions include internal channels requests. I have learnt to balance time, and to coach my team mates. I also kearnt that we grow everyday, no one is perfect, hence we depend on others to resolve matters at times. What I enjoy most is assisting my clients effectively and the joy that results from satisfactory service, I also enjoy building relationships . It is more challenging when the query can not be resolved immediately, and thus needing an escalation further. Some clients also do not like waiting for the resolve per set turn around time and become very irate. Other challenges maybe technical

Pros: Interaction with senior people in management, ,like the CEO
Cons: Working late hours.

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Excellent learning curve for my career

I currently work in the foreign exchange field for over 10 years now. I am very well equipped to work in any organisation as I have the customer experience. I deal with foreign exchange queries on a daily basis, whereby customers make international payments and then for some reason experience an issue abroad. We deal with the foreign banks to resolve this. I am also studying towards an HR Diploma with Intec College and would love to be given an opportunity in this field. I am a fast learner and hard worker.

Pros: Great opportunity
Cons: no growth

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Refer to cv

Refer to cv ........................................................ .....................................................................................................................................

Pros: refer to cv
Cons: refer to cv

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my curiosity,my inquisitive nature givens me an edge .

Mpiliswa Vumile Thando George Gamede 8603075444086 Dimension data Call center 1st line assistance Duration: 1/8/2007-1/4/2008 Standard Bank Products include Home loans early stage collections VAF late stage Home loans : Sales and Marketing Transfers Cancellations Personal lending Duration:01/04/2008 - 01/06/2017 Studies Paralegal certificates Duration:2016-Date 07 Randleigh Ave Johannesburg, Gauteng mpiliswa.gamede@gmail.com 078 823 2078

Pros: Curiosity
Cons: Long Distance

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The time I worked at the bank I learnt a lot

On a day to day the work load was alot as we were always short staff. Trying to reach your daily target was sometimes very difficult as you could never only focus on one job. I had a good relationship with the people I worked with. Good understanding and communication. I learnt how to manage a team and take control of a situation. The most challenging aspect of the job was when the systems would not work properly and you still have to reach your target for the day.

Pros: Exposure in the company
Cons: Short staff.

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Excellent Learning Curve

I love working with people and have a passion for them,working as a consultant helped me develop my skills and more of resolving customer enquries in time.

Pros: Great opportunity to liaise with clients.
Cons: Long working hours

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Hard working person

i"m hardworking person , always looking out for the business to assist my branch. i meet my yearly target . i respect all of my colleagues including my management. i enjoy working with clients.

Pros: GOOD COMPANY TO WORK FOR
Cons: GOING EXTRA MILE

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Handling Finance,Collections, Administration, Data Capturing, Tracing,Outbound collections,

and Call Centre Agent (COMBO COLLECTIONS) Job responsibilities Process set off on accounts in arrears as per specified report Daily reporting. Ensure that criteria for auctioning set Offs are followed carefully. Follow procedures and Complying with product specific and set-offs policies. Accountability to follow end-to-end set-offs process. Card, Home loans, Vehicle and Asset finance, Personal Lending, Low Income Unsecured Lending, Business Lending. Trace and collect following procedures and Accountability to follow end-to-end trace and : Collections process. Confirm\Verify records. Telephonic collections on delinquent trace account. Obtaining a PTP, Using tracing tools E.g. CPB, Data Search, Experian, XDS, Yellow Pages, 1023

Pros: Yes
Cons: Yes

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Learning curve

Learning curve daily. Challenges with different cases. Informed on new scams. Seeing trends. Liasing with different banks. Working in targets. Training and upskiling opportunities.

Pros: Gaining experience
Cons: Management skills

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I am currently studying a degree in Transport and logistics at unisa my interest is in logistics

I am currently studying a degree in transport and logistics first year at university of south africa eager to learn would love to grow in the industry.i am a hard work eager to learn and my passion lies in the logistics industry I'm a fast learn work very well under pressure given the opportunity I will not disappoint please do consider my application

Pros: The logistics industry is very diverse opportunity for growth is large
Cons: Long working hour's

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