Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Experience
-You assist customers from the start of shift to the end. -I enjoy spending time with my colleagues and helping them grow and better themselves. -The most challenging aspect is the barrier between agents and leadership, as well as escalating issues.
Pros: Medical aid and provident fund benefits.
Cons: Shifts. No performance bonuses. Minimal promotion opportunities.
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Working at Amazon
Working at Amazon, requires one to meet their high standards of quality and efficient work, which is required when working for an international eCommerce company in the world of retail and technology
Pros: Opportunities for growth are adequately fair, but one needs to participate in a lot of initiatives and bring in ideas
Cons: Nightshift is almost compulsory as it's the busiest shift when working with different time zones
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Excellent learning curve
kjndjkl;vedfbg bgbg bjknlk; kjlk l;j lkjkl ;jkl; jlkjl;lllllllllllllllllllllllllllllllllllllllllllllli have worked well as a shadow facilitator for a year and also shadowing office manager. I have attended a 10 days complete video editing workshop at the city of cape town library and complete basic computer skills programs. I volunteer at american corner cape town
Pros: great oppoertunity
Cons: long working hours
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Neat and tidy. Punctual, professional and ethical behavior. Ability to meet deadlines.
The work days consist of constant phone calls but the ability to deal with customer issues and solve them in a timely manner as well as satisfy the customer's needs. Relationships are built on mutual trust, respect and the ability to understand one another and communicate effectively. I have learnt to deal with high call volumes. To diffuse a volatile situation. Troubleshoot solutions to problems. The ability to see different issues in a work place and influence them to make the surrounding better not only for myself but other involved. The ability to solve problems outside of my specifications or dedicated area, although managing to solve the problems.
Pros: opportunity for growth
Cons: constantly have to sit at the phone call after call
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I am a very energetic person. we push hard to satisfy the customer nomatter how challenging it is
The growth opportunity in the company is very low, they have great benefits but not exactly where you need to be. I would like something more challenging and where you can grow as an individual
Pros: working with People
Cons: Long Hours
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It was an excellent learning curve, it taught me a lot about the call centre environment.
Absolutely great compabto work for. I have gained a huge amount of experience and knowledge in the field of customer service. The salary was also nice. I was very happy working at Amazon. The medical aid was fantastic as well.
Pros: People are so friendly and management offered great support to staff.
Cons: 11 hour shift was very painful. Working Sunday's was not nice at all.
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It's a good start up to work for
LOVE LOVE LOVE working at Amazon. LOVE LOVE LOVE working at Amazon. LOVE LOVE LOVE working at Amazon. LOVE LOVE LOVE working at Amazon. LOVE LOVE LOVE working at Amazon. LOVE LOVE LOVE working at Amazon. LOVE LOVE LOVE working at Amazon. LOVE LOVE LOVE working at Amazon. LOVE LOVE LOVE working at Amazon.
Pros: Good for gaining experience.
Cons: none
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Good place Long hours
Good place Long hours A 24hour center with great environment but hectic shift rotations So if you looking for a place where the money is without any pay issues and you don’t mind never seeing your family then this is probably the best choice
Pros: Great place
Cons: Long hours
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Great culture and positive learning environment
I learnt a lot on doing some analysis to unpack problems. My colleagues are pleasant to work with. There are a lot of opportunities to learn and develop. Theres room for innovation and out of the box thinking
Pros: Lots of learning
Cons: Long working hours
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Great experience
had a very good experience workin for them. The environment was diverse and everyone was allowed to be them selves in every way. There was no dress code so people would also express them selves freely with how they dress.
Pros: Diverse environment
Cons: Shifts don’t change
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