Overall

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Salary

Work/life balance

Culture

Leadership

Call Centre International Reviews

 

Completed matric and B Com Accounting degree.

Completed matric aB Com Accounting degree. I have worked as a call center agent and I have learned a lot about responsibility and communicating with different personalities. I have also gained some knowledge and understanding of how to build relationships with people in all ages. I am able to handle pressure and meet deadlines on timesdsda

Pros: great opportunity for promotion
Cons: over time

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Growth

It's ways a very busy day Good relationship with my co workers I must say I have learnt to work hard in order to achieve my goals and to work or balance my work during a very busy day and come out with excellent results I enjoy when a customer calls back and give good feedback about my services The most challenging is having back to back calls through out my shift

Pros: Yes
Cons: 10hours

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Excellent learning curve

Litigator and businesses woman. Interaction and listener , professional. Key terms that sum up my day at court and at the office. Being able to solve legal problems of diverse clients.

Pros: Great exposure to the legal fraternity
Cons: Long work hours, less off days

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Great platform to build a career, Personal involvement with people,

I have gained a lot of experience with my present company, however I feel that I am not valued as I should be, given the opportunity I would like to excel in my career By

Pros: Great platform for experience
Cons: Underpaid

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About myself

I am a hardworking individual that love taking on new challenges. A person will need to adapt to all other Co workers and work as team so that the company can excel further

Pros: When it comes to hard work and loyalty. A person should be given a promotion
Cons: Working longs hours are to increase your knowledge and experience

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Growth assurance

I have gaiI've have gained a lot of experience working at CCI. Thanks to the support from my previous team leaders and Operations Manager, I was given opportunity to grow, which is how I got to my current position. The Step-Up program ensures that deserving candidates, despite race, age or gender make to leadership positions. Working at CCI requires a certain amount of level-headedness and personal drive for you to succeed and grow because, as much as there is growth, working with so many people means you need focus in order not to be taken into the negativity. The only reason I would consider moving is the long hours and remuneration because I'm not afraid of hard work.

Pros: Employment Equity
Cons: Long hours

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Hard working,and family ties.

Fun activities scheduled for employees and management stuff,we treat each other with respect and also help one another. Hardworking days will be everyday especially if u work the weekends it becomes very challenge but,hard work pays

Pros: yes
Cons: 8-6

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Excellent learning curve and growth

I am a dedicated hard working team play. Being a team player allows one to be a great leader when given the opportunity too. I am goal driven and adamant at success

Pros: Excellent opportunity for promotion
Cons: Long working hours

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Excellent customer service

*Fun environment but long working hours * I'm a team player get along with different kind of people *learnt to be the best in what I do and never to give up *I enjoy the environment I work in because I get to interact with alot of different people and learn the different back grounds. *selling insurance to certain customers can be very challenging you have to understand the client before giving a better future for they family.

Pros: There is great opportunity for growth with the step up programme
Cons: Long working hours

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Ambitious

I have 10 years call centre experience. 5 years leadership, 3 years nightshift and internetional insurance. I have a great passion for call centres and people management therefore I feel I would be suited for this role. I have delievered a green scorecard for 7 consective months and won manager of the month. I am also a coaching champion within my industry. Look forward to hearing from you to discuss further.

Pros: Growth
Cons: Nightshift

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