Overall

Promotion

Salary

Work/life balance

Culture

Leadership

Fnb Reviews

 

Team Work

Receiving and screening of calls; Relay Message timeously to appropriate people and follow up when necessary; interact with clients and staff in professional manner; appointment reminder; preparing of meetings and organising office functions; preparing reference material for meeting; keeping track of new and existing clients through updating contact list; etc. Great Relationship, we communicate effectively job related issues, we support each other interms of assisting clients. I learned a lot from current role, more especialy in understanding customer's behaviour, communication, handling complaints, how to help them regarding their financial needs. I enjoy to meet different people everyday, building relationships, solving queries, working with peaple who understand me, manage to get my job done before nock off time and i enjoy organising christmas Party, Team Building, farewell, etc. Challenging aspecs is how to deal with a fraud star, how to handle a complaining client, etc.

Pros: passionate about a particular job
Cons: Fraud

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Career summary

Experienced Technical Test Analyst with a demonstrated history of working in the banking industry. Skilled in PHP, Load Testing, HTML, Regression Testing, and Linux. Strong quality assurance professional with a National diploma in IT focused in Software development from Tshwane University of Technology.

Pros: New Position and More responsiblities
Cons: 160

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Excellent learning curve

My current company is a very good company for a starter, I have started there as a learner in 2019 I adapted fast to the environment and business. The teams are very supportive and eager to help. I have learnt a lot in this company, I can now document requirements, run sessions, present in the bigger forums.

Pros: Great opportunity to learn, adapt to corporate world. Great teams to work with.
Cons: Lots of unnecessary meetings. Things that could be on emails, they set up sessions for them.

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Provides training for relevant departments

A typical work day - Your relationship with co-workers - What you have learnt - What you enjoy most - The most c A typical work day - Your relationship with co-workers - What you have learnt - What you enjoy most - The most challenging aspects of the job A typical work day - Your relationship with co-workers - What you have learnt - What you enjoy most - The most challenging aspects of the job challenging aspects of the job

Pros: Great growth opportunity
Cons: Salary is great

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Excellent experience in growing my career

I have a very good relationship with my managers and co-workers. I have learnt to be a fast growing team player , multitasking in between projects and always to have a calm attitude in a stressful environment. I test projects that I’m given, communicate with Developers and Project managers to have a full understanding of what I’m given. I log defects and follow up with them daily until they fixed, I give feedback and write a report to my manager and explain what I’ve experienced during the day and how far am I with testing. I enjoy to see my project becoming successful within the time I was given. I also enjoy stressful days in a way that they make me grow and learn to be more productive in the work I do, and I face challenges with a positive attitude.

Pros: Opportunity for promotion
Cons: Multitasking within a short period of time

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I have learned and gained a lot

Giving excellent a customer service and making sure that you retain your customers,doing everything according to the book,and treating customers the same.customer retention is essential and more customers will come for the wow service they heard of from your regular customers

Pros: Promotions are possible if you apply and there is a vacant post
Cons: Month end is always the busy and we work harder,and compromise our lunch hours

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Currently growing within the IT industry

Khumo has over a year in her current role as Migration Specialist. She holds a certificate in Human Resource Hiring Practice. She started off her career at Wesbank as a Payment Administrator. She later moved into a Quality Assurer role at Telkom and later into Project Coordination at FNB. After spending about a year at FNB, ABSA also took the opportunity to take her on as an Online Trainer and Digital Channel Migration Team Co-Ordinator. To which she now holds the role of Migration Specialist. Khumo is a diligent and dedicated individual who possess experience. She is prepared to go the extra mile to ensure deadlines are met. An excellent team player who thrives in challenges, a creative thinker who likes to explore alternative solutions to problems and have an open mind about what will work best. mind about what will work best.

Pros: would like to grow more
Cons: lack of team work

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Allows Innovative solutions

Call center for the premium clients receiving calls everyday. With 500_1000 employees. Front line intrenchment, chats, emails team leaders Operating managers

Pros: Learn diffent things everyday
Cons: Limited IT team

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Excellent learning curve, hardworker

I Cashandra Abdul, interested in any openings in the company. I have multiple skills and capabilities that enable me to be a significant contribution to the organisation as your own, notably administration. I am a fast learner and have the ability to prioritize and willing to take on any challenges given the opportunity and use my personal initiative to obtain objectives.

Pros: Growth opportunities
Cons: Long working hours

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