Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Steep learning curve.
Hi, I am currently employed by IBM but working at Ogilvy & Mather Advertising Agency as a Desktop Support Specialist. One thing I have learnt here is independency because I have been running the IT department all by myself for 30+ employees and it has been running smoothly although some days are not the the same as the others, some days are hectic some days are smooth and when they are hectic there is no one to assist me `i have to figure things out myself and that's been the most challenging thing thus far but either way I still pull through. I enjoy the name I have created for myself especially as a young lady and because I get along with everyone from Juniors to Seniors and management. I also enjoy communicating with internal and external clients, that makes me grow and see life in another perspective. Thank you for the opportunity to share my experience with you.
Pros: Gives you space to learn anything and everything by yourself.
Cons: Not growing.
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Growth
As a semi skilled person IBM gave me the opportunity to grow into a different department which exposed me to development and the efforts that goes into training and upskilling employees .I worked at IBM for the past 7 years and the past 2 years in Training and Dev my tenure came to an end in January 2016.I worked with a virtual team made up of people from the MEA (Middle East and Africa ) region that also gave me insight into the practices of other countries with regards to Vendors ,Training and Development And many other facets .I am a creative at heart ,very meticulous in whatever task I am handed .
Pros: Promotion from Call Center into HR
Cons: Unfriendly Working Culture
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Good Work Experience
working at Ibm was a good learning curve gave me lots of freedom to work on linux and windows did lost of inbound and out bound support shortly after i was trainer for my account and moved on to 2level support and onside support for ibm applications
Pros: learnd a lots
Cons: did a lots becouse of what i know :)
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Great Learning experience
• Developing competent teams • Production and delivery of accurate financial plans • 15 years’ experience of the industry • 10 years’ experience in the management and control on both large and small Civil Engineering projects. • Contract management • Developing and maintaining quality control standards • Experience of working in a Joint Venture. • Experience in both the procurement and control of specialist and general subcontractors. • Full working knowledge of most elements of infrastructure development inc. most pipe works, low cost housing, general ground works, maintenance works, perway, structural steel-works, reinforced concrete works, Highways, temporary works schemes, quality assurance and control systems. • Good understanding of local government legislation. • Development of Scope of Work • Working knowledge of Infrastructure development forms of contracts • An all-rounder willing to embrace new and innovative ideas and methods.
Pros: Great company
Cons: Nothing
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Great Learning experience
These are my key skills: • Providing leadership • Understanding and delivering client needs • Developing competent teams • Production and delivery of accurate financial plans • 15 years’ experience of the industry • 10 years’ experience in the management and control on both large and small Civil Engineering projects. • Contract management • Developing and maintaining quality control standards • Experience of working in a Joint Venture. • Experie • Development of Scope of Work • Working knowledge of Infrastructure development forms of contracts • An all-rounder willing to embrace new and innovative ideas and methods. I have enclosed my resume for your review. If there are any questions, I can be reached at +2781040 3798/+27710438132 or electronically through email mzileniks@gmail.com Yours truly, Sivuyile Mzileni (Mr)
Pros: Great company
Cons: Nothing
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QA
IBM - Current position Position held: CEWA Quotes & Billing administrator Responsible for providing IT support to 1800+ users across local & international landscape. Have filled several IT customer service roles, over the period, related to various IBM services, products & solutions. • Processing quotations for all out of warranty IBM machines. • Set up quote in standard quote template for parts & labor related cost. • Coordinate with onsite engineers as to what to quote customer and how many hours. • Identify and work to resolve problems that develop, escalating problems to manager in a timely manner when necessary, with recommendations for solutions . • Review all labor & parts estimates, together with rate structures each call. • Review all quotes/discounts/pricing/invoices before sending to customer • Formulate & communicate competitive analysis and current trends.
Pros: great opportunity
Cons: worklife balance
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Steep learning vurve
-There is wok life balance. -Independence and working under pressure. -Good working hours. -I have learnt to figure things out by myself which is an advantage because I learn new things everyday.
Pros: Independence
Cons: No promotion
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Annualy
Working at IBM was challenging and same time excitement as I was gaining more experience - Daily task start a 7 H00 am I have to be at my desk at 6H50 to sign the take over paper and be brief if there was a severity one Job going on. - if there is a need Ivtake that call will be assist and carry on with the duty of that serlverity one job which will be consist of contacting the resolver team by giving them report from end user and conducting some solution before implimentatio . - If I am post on the live line will be taking calls from end user and try to assist with community issue they may have( connectivity, password, resetting their local system...)..
Pros: Opportunity to increase knowledge
Cons: Long working hours
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A good company to work for with more opportunities for growth
A very good company that everyone wish to work for, the professionalism of every employee is of high level. the working environment is enticing and the atmosphere is always good. employees are very much friendly and one can always rely on them when a problem comes your way. Opportunities for growth is always there for everyone...there is flexibility within the company.IBM encourages its employees not to be stuck in one place, but drive and control your own career within the company, expose yourself with the skills you have. take responsibility of your own career and direct it to the direction of your desire. i have learnt that when you are at a company of IBM's caliber, you need to take advantage of the resources available for you and push yourself as far as possible to where you want yourself to be.
Pros: great opportunities for promotions and flexibility
Cons: if you are not billable, you run the risk of loosing your job
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Friendly,hard worker,patient,reliable,proactive,team player
I'm a hard working person I'm a team player and enjoy sharing knowledge I learn communication skills with client I learn the itil principles I learn how to respond to pressure in a demanding environment I learn to manage relation with colleagues in a stressfull envirenment I learn how to be accurate and proactive I learn who manage good relatiion with management I learn patience I enjoy solving problem
Pros: very good company to work for
Cons: extended hours were required
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