Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Great journey of experience
Working for liberty has been amazing. Being exposed to financial services has helped me to come out of my comfort zone. It has boosted my self esteem as well. I have learned Policy information Disbursements Capturing New Business Customer Service Process Servicing Requests Interactions with other Departments Relationship Management Attend to telephonic enquiries
Pros: Ensiring that clients are satisfied
Cons: Long hours
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Learning is a good thing, one need to embrace the opportunity and challenge.
I am a team player, I enjoy contributing in the life of other people as well as what they can as well add into mine. my daily activity involve Supporting the call centre, with liberty software. Document processes and lease with vendors for our software release.
Pros: Yes, growing up is a good thing in life
Cons: yes,
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Picture of how a day looks like
As a banker compiling credit minutes for application/review of credit facilities, compliance matters, client visits, client acquisitions, transactional banking, cash investments, secured and unsecured lending, share based lending and so on. Enabling self help via e-channel/s banking for clients, management of online banking security limits and co-authorising increases. Cold calling and securing new client appointments, negotiations with the credit committee, customer relationship management calls, feedback to clients and so on. Learnt to be task and people oriented. Enjoying solutions provides to clients and progress in skill and revenue of team. Uniqueness of people could be challenging at times.
Pros: Customer satisfaction and business generation
Cons: Sustainability in view of capacity
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Excellent learning curve
The job has a level of flexibility, which allows for personal life not to interfere with my daily output. It allows for independent thinking and one to be open minded. I have learnt even though people are from the same background they might not think the same way. people are individuals will different needs. The most challenging part is when the parties involved who do not want to see reason.
Pros: Job flexibility
Cons: slim chances for promotion
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Batter Career Exposure
Working at Liberty has been such a pleasant journey mainly because of the culture with the Organisation. My work is a shift based with one week working from 06am to 02pm and the following week working from 02pm to 10pm and lastly working from 10pm to 06am. We get a one week off. I have a very good working relationship with my colleagues and also with my Manager. I have learned a lot in the past 7 years working at Liberty particularly from IT operations side, when I arrived at Liberty, I was only skilled with Mainframe operations and now, including Mainframe, I also have learned more Systems. The most challenging aspect of my job is working shift and the evolving of the IT industry which comes with having to keep up to date with all the new systems.
Pros: Great Learning Opportunity
Cons: Shift work
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Team work
I have a close relationship with my colleagues as majority of their queries has to come through me, and I am a peoples person. We all work well in a team and respect each other. I have learnt that you need to have patience as you deal with difficult clients on a daily basis. The best part of my job is arranging various functions and travelling arrangements for when we award our Financial advisors for work well done. The most challenging aspect of my job is keeping irate clients happy.
Pros: You learn something new everyday
Cons: Difficult clients
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I actually with the most understanding manager who neveer put me under presure because i always make sure that my work is done on time.and the most interestesting was working with successful motivated womens who were always motivating me to keep my good work and stay focuss as young vibrant women,especial wheni came across challenges.
Pros:
Cons:
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Was an opportunity for me to get permanent employment
I make calls to clients who recently applied for risk insurance or who are updating policies more than 6 months old. I book for three nurses in the Northern Suburbs, Table Bay, Boland & Helderberg My job is book clients in a way that will keep the nurse in her route for that day and this sometimes is a challenge as you'll get a client requesting an appointment on a day that there's no nurse in the area. Dealing with clients on the calls everyday has strengthen my abilities to deal with pressure and to have patience and to manage emotions
Pros: Good employee benefits
Cons: Booking System errors and having to reschedule appointments when one of the nurses is not available
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Excellent Learning career
To work for an insurance industry is very challenging and exciting at the very same time. When you have worked for the day you can feel that in your body. My colleagues are very good and encouraging people and at the very same time you get different characters of people that you must accommodate. I have learnt on how to interact with people from different backgrounds. I enjoy working with people because that makes me to study different cultures and backgrounds. The challenging part of the job is when you must get people to buy the product that you are selling because some they become negative and rude when approach them.
Pros: Great opportunity for communication skills
Cons: To get people for some to earn a salary
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I am looking to try new ventures and grow as an individual.
-My current occupation is demanding as I have to be at work at a certain time. Late coming is not acceptable. -Work is stressful and taking calls has its ups and down, the pressure is intense. -I have a good relationship with my co-workers. I am a team player and always enjoy making friends -I have leant to be independent, problem solving, quick thinker, analytical thinker, time efficient -I enjoy engaging with customers telephonically and interacting with fellow colleagues. - The most challenging thing regarding my job is the pressure and not knowing what to expect. Each day has its own challenges.
Pros: technicalities- systems
Cons: long working hours
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