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Leadership

Montecasino Reviews

 

I also do internal marketing and communication to staff.

I have 2 years experience in HR General, and 2 years + 9 months in Employee services, communication and administration also under HR department. I also plan and coordinate staff events.

Pros: Working towards success that is visible, being part of a great team, the working environment
Cons: salary package

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I have experience and perfome to my best level.

I have successfully been able to perfome at the best level. All task given to me are not challnages as i make it a point that i get best results be it planning and coordinating staff events or challanges in other general job tasks. I am also a PA to the property team which covers a huge amount of work and learning along the process. What i enjoyed the most while in the HR general position was Recruitment and Selection and in my current position i love the most employee relations- planning staff events and getting staff benefits. I still have a lot to learn and achieve i bealive given a chance.

Pros: Working environment, Being part of the great team, working towards success that is visible.
Cons: salary package

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Ive been at database, geust relations and currently VIP Services administrator

my job is very challenging but I have the best team ever. we work collectively in archiving our goals as per our department. I love my job so much because I also get to interact with suppliers and building good relationships is amazing

Pros: gaining experience in each and every post
Cons: month end i leave late but if i meet my deadlines so be it

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I have really learned a lot

my job is challenging especially month end. but I love what I do and I do it passionately. I've also build good relationships with customers internally and our suppliers. at times I leave the next day but if Im able to meet my deadlines so be it. I love my team so much

Pros: gain experience
Cons: i do work long hours but my meeting my target is worth it

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YES IT WAS A VERY EXCELLENT LEARNING CURVE

WORKING AT CASINO WAS THE MOST DELIGHTFUL EXPERIENCE I NEVER HAD. THOUGH WE WERE WORKING VERY HARD PHYSICALLY AND MENTALLY, I HAD THE BEST CO- WORKERS EVER. WE ALL HAD A TEAM SPIRIT. I HAVE LEARN SO MUCH LIKE DIFFERENT PEOPLE FROM DIFFERENT CULTURES.I HAVE ALSO LEARN THE REAL VALUE OF MONEY. I ENJOYED MOST WHEN WE WERE HAVING CHALLENGES AND BEING ABLE TO SOLVE THEM. THE MOST CHALLENGING THING WAS HAVING TO DEAL WITH A DIFFICULT CUSTOMER AND BE ABLE TO MAKE THAT CUSTOMER HAPPY AT THE END

Pros: OPPORTUNITIES ARE THERE BUT AFTER A LONG TIME
Cons: WE WERE WORKING AVARAGE NORMAL HOURS

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Montecasino is excellent for gaining experience

Being a cashier at montecasino is not about selling a product and giving out change, it's about selling great service, something that makes our guests to choose us everyday instead of other casinos, my typical day at work starts with a positive attitude and a smile, I check the float allocated to make and make sure my booth is neat and all stationery is ready, my job includes keeping guests informed about new promotions and benefits, it includes attracting new guests to be part of our membership programme, it includes keeping old clients excited and entertained. My job includes paying close attention to detail, reporting any suspicious behaviour or fraud. It includes protecting our guests and staff from any uneccesary exposure and keeping confidential information about our company or clients, my day ends with balancing the float to zero making sure I don't over pay or short pay guests

Pros: great experience and exposure
Cons: working shifts

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Improved skills

Registration of new guest opening their rewards cards. Former colleagues were amazing in all aspects they helped me learn the system and most of them were very helpful and approachable. Patience can get me everywhere and I was able to communicate freely with guest with a smile all the time. And what made me maintain my form were compliments I get from the guests. I like interacting with new people daily. When they are draw dates and events on the same day it was demanding taking short breaks not a full lunch compromising to ensure that everything runs smoothly.

Pros: Good opportunities
Cons: Normal working hours

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Good learning.experience

The company also empowered me with customer service training,empowerement training,holistic training.I also love companys culture which it is they welcome each and every person with a warm smile.most challenging aspects it when we have draw days and we have too many customers playing slots machine then we are short staffed or the system is too slow or there is a power failure

Pros: Great opportunity for growth
Cons: We stand too long

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Excellent learning curve, office, word

My position was to deal on the casino gaming tables, creating a great atmosphere for customers to enjoy my gaming experience while am dealing for them so that the can recommend our service and tell their friends about us.We work as a team as we working with money. accuracy is efficient ,I was enjoying what i was doing cause i know i was good when it come to my work.The challenge was to deal with disputes caused by a difficult customer but what i have learnt from that industry is to be polite with the customers give them a benefit of the doubt when it comes to solving a problem.

Pros: great opportunity for promotion becoming a prive dealer
Cons: long working hours, shifts, weekend and holidays

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Not really much but that company payment levels aren't the same

Nothing to write aboute. It is a very long exhausting number of years with salary gaps between black technicians and ehite technicians is big. Whites earn more than blacks and yet they di not have qualifications. They also struggle with their day to day jobs

Pros: Not a great working environment because of unfair practices
Cons: Long demanding job

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