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Montecasino Reviews

 

Life at Monte

lI have learned a loti my current role.Working at Montecasino has given me alot of exposure to financial and hospitality industry. People ate freind and that the key part in hospitality industry. We work as a team and I find it better and helpful in archiving the company's common goal. I enjoy most working with numbers, I've encountered difficulty situations and working with my colleagues has made life easier. We treat each other as small family and that helps understand each other even better. The most difficult part about the job is attending to frustrated customers and having to deal with slow responses from the bank.

Pros: Great growth opportunity
Cons: Absenteeism

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Not really much but that company payment levels aren't the same

Nothing to write aboute. It is a very long exhausting number of years with salary gaps between black technicians and ehite technicians is big. Whites earn more than blacks and yet they di not have qualifications. They also struggle with their day to day jobs

Pros: Not a great working environment because of unfair practices
Cons: Long demanding job

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Excellent learning experience

I've had the best working days of my life. Had the best leaders who led by example. My team was amazing because we worked as a team Helped each other solve guests problems. I loved administrating for department. Everything was clear. Enjoyed my work

Pros: There were new opportunities for growth
Cons: Extra hours

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Excellent learning curve, office, word

My position was to deal on the casino gaming tables, creating a great atmosphere for customers to enjoy my gaming experience while am dealing for them so that the can recommend our service and tell their friends about us.We work as a team as we working with money. accuracy is efficient ,I was enjoying what i was doing cause i know i was good when it come to my work.The challenge was to deal with disputes caused by a difficult customer but what i have learnt from that industry is to be polite with the customers give them a benefit of the doubt when it comes to solving a problem.

Pros: great opportunity for promotion becoming a prive dealer
Cons: long working hours, shifts, weekend and holidays

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Good company

I have been a flexible shift worker, servicing all types of guest efficiently and with intergrity. Tsogo Sun has values, “ teamwork and Ownership” is one of them. Teaches all employees to respect and work well with each other. My long term expirience in the service industry has thought me how to meet and exceed customer expectations. Keeping our customers happy and seeing them coming back with happy faces makes me happy. The challenge is to understanding what the customers wants and delivering it with something extra. Some customers sometimes are unable to expalain thier problems. It is normal as customers dont know the processes.

Pros: To gain fresh prospectives
Cons: Loss of income

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I have learned a lot when coming to administration, Customer service

The most challenging aspect of my job is having to leave work the next day due to deadlines. apart from that I have the best relationship with my colleagues and suppliers. I have learned good customer relations with our guests internally and externally. meeting all my deadlines makes me happy

Pros: you get to perfect what you love doing
Cons: if i have to stay behind just to complete my job then so be it

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