Overall
Promotion
Salary
Work/life balance
Culture
Leadership
My Review Summary
My typical day at MTN is interesting as I meeting so many different and makes the day very interesting. My relationship with my co-workers is very good and I love them like family. When I started working at MTN I had not knowledge of telecoms and about network but I always looking for something challenging. What I enjoy most about working at MTN are the different events held and all the enjoyable Christmas parties the always have for us. The challenges I face everyday are dealing with difficult clients and what make me feel good after dealing with them is that I know I have been able to deal with them because they leave feeling good knowing that they have been assisted and I have been able to retain the client.
Pros: I'm glad to have been given the opportunity to work for such a great company and have learned so much in all the years of been here.
Cons: I have always worked normal working hours and have always been able to balance my work and personal life.
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Exciting Experience
Working with this company is a great experience as you learn each day the rules and regulations are easy to follow i work in Inventory department as Service Stock Controller we are a team of 6 in our department and we function well together we listen to each other we do the best I have learnt a lot as working with other people also learned that if you you have any idea in decreasing the work load in within the department you better share with others i enjoy working with them they have become like a family and the most challenging aspects of what i do is when stock take comes as everything needs to balance, variance reconciliation
Pros: Very Great Environment to grow
Cons: Only stress is when customers shout for their Devices to sorted out
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Excellent Learning and Corporation Telecommunication engineering company
I was amazing working with people who have respect for others and they treat each and every one the same, when we face challenges like reaching date lines we work as a team to make sure that all is done in time.
Pros: Great opportunities for growth
Cons: Normal working hours
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Job Duties/ learnt
MTN SA (Value Added Services (VAS) Systems Planning) was working in System Design, Coding, and Software testing, creating a System Specification (FRS), System documentation, SIM Card Testing and Validations at MTN under Service Delivery (System Planning Team). I worked within Service Operations (Advanced Application Team) to support and Monitoring the software systems using Red hat Linux, shell script, Perl script and Servers.
Pros: working flexible hours, working with different companies such as vendors. Reasonable salary and free monthly data bundles
Cons: No Bonus if you fall under Graduate Programme
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Good salary and food subsidy
Attend a number of meetings per day. Write and update a number of documents. Check orders and invoice status. Visit sites. Interact with people. Constant contact with external vendors. Writing reports. Planning big and small projects. Resolving company and external vendor issues.
Pros: Full responsibility for your job.
Cons: No promotions. You apply for every job.
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Exposed to different types of situations and people
It was a challenging but exciting work environment as you get to deal with different situations and people from all walks of life, colleagues and clients. I learnt how to interact with people the same way regardless of their background or even mine and to think on my feet so best assist and resolve clients situation. I enjoyed the fact that there environment is very dynamic, it could be the same or similar product but what appeals to one client might not appeal to another with improved my ability to read situations
Pros: Interacting with different people on a daily providing an opportunity to learn new things daily
Cons: Low chance of promotions and growing within the company
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Great environment to work
As a team we worked together to achieve one goal, reaching Target and on my side giving all the necessary support providing stock for clients, and making sure that we never disappoint clients.
Pros: Great staff benefits like lunch that comes as a gift card, free airtime and data and great commission structure
Cons: Long working hours and bring in retail.
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Network Quality Coordinator
Manage Network Quality Manage customer Complaints from Vendor Ericsson Provide solution to customers Manage daily soft tools Update progress report to be ready at end of week Manage contractors with regard to their stock levels, scheduling and installation quality
Pros: Stable environment,
Cons: little to no chance of promotion
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Challenging and exciting
1) On my typical day i get into the office and work i have not completed i would complete so when there is other work give it does not pill up and having to rush finish everything that day. 2)I get along with my colleagues and we are like family. 3) There is so much I've learned since starting at Mtn and I'm still learning new things , I love challenges cause they just so motivating. 4) What i love most of the company is that it's not all work but we also have socializing times. The parties Mtn has are one's i would always treasure. 5) Challenging aspects of my job is dealing with clients with different charactors, some very difficult and some a pleasure to deal with.
Pros: Getting increases and they don't make a difference in one's salary.
Cons: I don't have a problem with my working times.
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Excellent learning curve
Working at this company, I've learnt to introduce quick and fast new ways of working in order to deliver on time and within budget around 47 projects/changes required from business in a year. The entire team were 'millenniums' and had to explain on a daily basis everything before any support and/or approved business requirements would have been submitted for the implementation thereof - on the job learning/training. They follow different 'thinking patterns' and have their own time to perform any work - constant reminders to deliver what was expected from them. Executive struggle to delegate any form of accountability (approval of Project Charter/Budget/New Initiatives) while coaching a young graduate who had the delegation as mentioned. This caused lots of confusion under employees as most of the time the 'message' which left the Executive office, was conveyed differently with another purpose - constant rework against small time-frames.
Pros: I'd an amazing learning curve in the company. Most of the work was green field and development was happening from scratch up to delivery of product to market.
Cons: Management didn't value employees that much - had to work long hours & managed/oversee up to 47 Projects/Changes. They thought they could hire anyone new to get the same job done with same efficiency which was absurd.
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