Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Colourful Spirit
I am a young and courageous woman who sees opportunities, My experience started in high school where I was exposed to vacation work. I worked as a waitress at The Bottling Co. for My journey then continued and I was part of the Standard Bank where I started off in General Banking, what a pleasure as I identified and learned the banks products, the processes and the different queries that customers request. I love working in teams and take initiative in all tasks given. I'm always planning the social events and make people feel special on their birthdays. i have come to learn that customers matter in any business and they should taken care of. I enjoy writing and planning.The most challenging aspects of the job is dealing with irate customers and we unable to resolve their query first call
Pros: opportunity for growth
Cons: Non challenging environment
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Top perfomer
Long hours to meet customers expectations, dealing with complex complaints from high profile clients, Sales targets pressure, people working with me are different however I have learnt to deal with them individually and Leading a team of different personality. Staff discount
Pros: staff rate
Cons: Long hours
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Fully Experienced
Compile a financial report. Transfer funds Open accounts Call clients Resolve queries from clients and internal staff. Taking calls. Working on Saturdays Unauthorized overtime.
Pros: Lot of growth opportunities
Cons: Unrecognized hard work
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Excellent learning curve
I have been working at Standard bank as a Team Leader for 4 Years. I did capacity management and lead a target driven team to reach their goals. Reporting weekly stats to management.
Pros: Great Oppertunity to showcase my skills
Cons: long working hours
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Business Analyst team lead
I have worked in the IT department in a banking sector for over 10 years. I have a passion for business solutions development\implementation and support. I have a team of business analyst as well as solutions support reporting to me.my areas of expertise include competence such as line management, solutions implementation, documentation of documents like policies, services level agreements, business executive reports and project related documents. Kindly receive my application
Pros: career growth
Cons: un prescribed work hours
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Excellent oportunities for growth and development
Have good communication skills both written and verbal, working with people is my passion. I am dynamic, energetic, innovative and self driven player. I have the ability to thrive under pressure and I am immediately available.
Pros: Great benefits and oportunities
Cons: Long working hours, as I worked in a platinum mall.
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Good Exposure
Heavily involved in mapping, implementing and improving processes in my department. Also act as project manager in some cases and ensure that projects are implemented timely.
Pros: Exposure and an opportunity to move to other departments
Cons: Lack of growth
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My daily routene
- I analyse the clients financials , submit credit applications , liaise with business clients daily to ensure that their financial needs are met . I also identify leads for new business and ensure that the risk from the banks side is minimised through drawing up different securities / collateral .
Pros: - You learn the skill of managing and engaging with clients , sales skills and how to manage a relationship with a portfolio of clients .
Cons: - There are minimal opportunities for growth .
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Excellent learning opportunity
Working hard all day. I connect well with my team members. I learn new ways of doing work. I enjoy going above my set targets. The most challenging aspect is being heard.
Pros: Great opportunity
Cons: No growth
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Learning Curve.
A typical day at Standard Bank is constantly trying to get hold of clients and offer products such as transactional accounts, investment and personal loans. I get along with my team as we try to help each other in difficult situations such as no positive contact with clients and over coming the outlines Quality Assurance which is difficult. I have learnt how to change my sales approach as money is a highly sensitive and over come objectives of clients not wanting the product you are offering. I enjoy client interaction as I can meet the level of the customer almost on all my calls. My challenge is Quality Assurance as the human level becomes almost non existent as you constantly have to be clear on what you are conversating with the client.
Pros: Sales
Cons: Repetitive leads are received
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