Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Good listener, fast leaner,good communication skills
I am writing to express my strong interest in working at your company as an administrative assistant. I am a highly capable and experienced administrative professional. In addition to my administrative skills, I offer significant abilities and experience in organizing, prioritizing, confidentiality of documents, and detailed preparation of reports and projects. My ability to get along well with others, to make necessary adjustments to meet deadlines, and effectively coordinate in fast-paced environments have all contributed to my growth in this field and my employers placing a significant degree of trust in me. Thank you for taking the time to review my attached resume. Should you have any questions, please contact me at your earliest convenience. I look forward to hearing from you.
Pros: Great opportunity for new skills
Cons: Long working hours
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Learning Curve.
A typical day at Standard Bank is constantly trying to get hold of clients and offer products such as transactional accounts, investment and personal loans. I get along with my team as we try to help each other in difficult situations such as no positive contact with clients and over coming the outlines Quality Assurance which is difficult. I have learnt how to change my sales approach as money is a highly sensitive and over come objectives of clients not wanting the product you are offering. I enjoy client interaction as I can meet the level of the customer almost on all my calls. My challenge is Quality Assurance as the human level becomes almost non existent as you constantly have to be clear on what you are conversating with the client.
Pros: Sales
Cons: Repetitive leads are received
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BANK CLERK
COMPETENCIES My skills extend beyond my vast retail banking data processing office environment. I am fully effective in sales, service and administration roles. I am a quick learner and very assertive under all circumstances. I am a team player who creates opportunities for a productive and friendly work environment through my positive and solution orientated outlook on life. My motto: “I make lemonade from lemons’
Pros: ADD VALUE
Cons: HARD WORKER
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Work with queries from the S.A Reserve Bank
My current company consists of a team of highly motivated and professional group. We dedicate lots of time, energy and expertise to complete our project. The most challenging aspect has been to solve all the abnormalities with efficiency and submit to the S.A Reserve Bank with meeting the deadline.
Pros: able to generate ideas and find suitable ways to solve queries
Cons: clients not always easy to deal with so we have to exercise the utmost care
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Excellent Learning Curve
I enjoy working with people henceforth I have a passion of working with people, I prefer working and resolving enquiries rather killing the long queues than to sit in with people whole day, I enjoy working with fast paced team always strategizing, how I deal with unresolved enquries is to ensure the client leaves with a smile irrespective if the query is yet resolved or not. What's more challenging is when a client doesn't give you a chance to explain the matter regarding their enquiry. A typical working will be a busy day maybe systems being offline or rather if not feeling well only.
Pros: Great opportunity to liaise with clients.
Cons: Long working hours
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Excellent learning curve
I have learnt to multitask. My colleagues are friendly. It's the same thing daily. Get to work assist customers telephony then leave. I have also learnt to be a fast learner. Learn a lot of things in a little time.
Pros: Working short hours
Cons: No growth opportunity
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Challenging
It is challenging to work for Standard Bank as the work is becoming more robotic and needs the human factor less. The way the bank is going is that they need less and less staff and is busy to computerise most of the jobs.
Pros: Staff discount on service fees and medical aid
Cons: Low income ratios
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Standardbank
Very busy environment. We serve at least 28 countries across africa and the United Kingdom. Its is a huge learning curve and very diverse. The culture and atmosphere in the bank is great. I enjoy working with the people.
Pros: benefits are great
Cons: Work load can be overbearing sometimes
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Excellent learning
I WAS WORKING SUNDAY TO SUNDAY FLEXIBLE HOURS,I LEARNED HOW TO TREAT CUSTOMERS, ALWAYS PUT A SMILE TO THE CUSTOMERS AND ASK IF THEY ARE SATISFIED.. I HAD A WONDERFUL TIME WITH MY CO-WORKERS IF SOMEONE DON'T UNDERSTAND WE HELP EACH OTHER WE SUPPORTED EACH OTHER INTO OUR WORK. I WAS ENJOY MY JOB BECAUSE ALWAYS I WAS MEETING NEW PEOPLE AND LEARN EVERYDAY.. THE ONLY CHALLENGE I HAD IS WHEN THE SYSTEM IS SLOW AND CUSTOMERS WAIT FOR SO LONG..
Pros: great opportunity for promoting
Cons: Flexible hours
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Up skill
work day - Your relationship with co-workers - What you have learnt - What you enjoy most - The most challenging aspects of the job work day - Your relationship with co-workers - What you have learnt - What you enjoy most - The most challenging aspects of the job
Pros: upskill
Cons: stressful
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