Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Team Player aslways willing to assist and resolve issues
My day to day tasks include managing AD accounts: creating accounts, mailboxes, security groups, distribution groups, contacts etc. The environment is quite challenging. Supporting users on a RDS Environment and laptops, deskops and Servers on a daily basis.
Pros: Team Player
Cons: SLA and ETA orientated
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Flexible and Fast Learner
Good customer relationship attending to incidents for users resolved remotely and telepathically full knowledge of IT environment support wlan, lan and wireless networks.
Pros: Looking for new challenges
Cons: No salary review
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Excellent learning curve
This company lacks growth, which is why I choose to leave sooner ratìiiiiiher tiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiihan later.
Pros: Bigger work challenges
Cons: Nothing really. If I'm happy, you'll be happy too
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Ability to multi-task, manage time
My name is Asande Khanyile a young hard worker i'm 21 years old. I'm under a company called TCM but doing my practicals at Absa on IT learnership (Technical support). we working with the products like printers and laptops, troubleshooting and assisting the users with the issues they came across with. I have an ability to multi-task, manage time, i also manage incoming calls and i can handle customer complaints. I have learn to how to communicate with the workers and how to deal with different users.
Pros: trips and gaining knowledge with other companies
Cons: we don't work extra hours
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Communication and learning opportunities very low.
Very low moral between employees. management is not very communicative in terms of what is happening in the company due to covid. Management could do a better job @ increasing and moral in the company and providing educational opportunities.
Pros: Very Hands on work
Cons: Low moral, 2 People have to carry a team
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Server and change hardware from server Troubleshoot Dell Lenovo and HP devices and switches
Provide Technical support to ABSA Troubleshooting Microsoft Office 365 and one Drive Cloud Internet Explorer checking proxy Server Monitor and Maintain Emails Create Amend and Remove User Accounts Active Voice/Voice/PABX Fusion Cloud technologies and Network technologies Support Branch Servers and change backup Tape configure server to be online and transfer data to other branches and Data encryption Maintain Troubleshoot Internal Network (LAN,WAN) Installing Banking application FBSS Server and configuration Monitor PGP encryption on Laptop Setup Citrix and Bio Metrix devices Support OS Win XP Win 7 Win 10 Server 2012 and Android Reload Hyper V Server and change hardware from server Troubleshoot Dell Lenovo and HP devices and switches
Pros: IT Support Engineer
Cons: 0000
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Excellent place to learn. both with the work experience and life
working here is a good experience and the daily tasks are very eye opening so am learning a lot which gives me experience.the team that we work with is a very exeptional team to work with, very competitive and helpful/team players.
Pros: Greate place to start one's career.
Cons: Less paying
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Great learning opportunity
Your ordinary day entails attending to open service tickets and resolving them with in SLA. I have built a great relationship with all my colleagues and look to them for support with any issues I am faced with in the field, as do they. The learning never ends and that is what I enjoy most. Banking applications are very tricky and keep getting trickier
Pros: Open door policy
Cons: Micromanagement from call coordinator
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Excellent Learning curve and growth
IIIt has been a great opportunity to get to work for the company I currently work for, I gained a lot's of experience with the information shared by my collegues.My relationship with people that I work with is excellent, we work well with each other.As an administrator I do different kind of activities/tasks daily and each and everyday I gain knowledge.I'm very good with laptops, My typing skill is excellent, I am a fast learner and I like being challenged with new things everyday.
Pros: Great opportunity for growth
Cons: Working in a negative environment
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Good company
Changing toners and installing drivers and softwares had to deal with clients who didn't want to understand when it was a busy day but it was a good working environment absa management was good relationship with co-workers was good coz we helped each other.
Pros: Opportunity to grow my career
Cons: Bad manager
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