Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Current company
The company has brilliant facilities and modern from a working environment point of view , I work. We service the Australian part of the business so we start early and finish early afternoon. I have a good relationship with co workers and often approached for views or assistance which I am happy to provide .Ive learnt the dynamics of the Australian culture and the insurance industry coming from the mobile industry prior .One of the more challenging aspects are cultural integration between two countries and delivering a service to their standard.
Pros: Large organizations and many campaigns
Cons: Planned career growth and no bonus
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Great opportunity presented to learn how the corporate insurance industry works
Currently working at Telesure as given me the opportunity to understand how different aspects and departments work together in such huge company, A typical day in my job is managing staff, sales reports, meetings daily and motivating staff to make sales. Luckily we have an awesome vibe between staff and that is great. What I enjoy is every day is not the same day. The current challenges I face as a sales manager specifically in my dept is that the company is looking to outsource due not wanting to upgrade the infrastructure to accommodate what we do as a sales team. The company feels it is more cost effective to do that.
Pros: Not much at the moment
Cons: Long hours and the possibility of facing to be out of work in the next couple of months
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Good exposure
Most days are busy, psychometrist assessmebst twice or more a day. Screening CVS, telephonic interviews, setting up face to face interviews, report writing, liasing with relevant managers. On boarding new staff, creating packs for them.
Pros: Meeting new people
Cons: Too much needs to be done in little time
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Highly pressurized enviroment
Very busy environment with many changes and challenges. You need to be strong and keep your wits about you to provide capacity and system stability Latest management changes has brought instability and additional pressure
Pros: Can learn many skills
Cons: Lately there is too much micro management
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Claims capture
you get to learn different things everyday, the staff are friendly, i have learnt the job for the processing operator , customer services , retention , online support and claims consultant, as a claim consultant you dealer with different client , i have learn to resolve and make client understand what they are covered for , you resolves issue from sales stage when the policy commence, you have to be calm and understand client point of views, after that you are able to get client to understand what they are covered for, the most challenges aspect is where you suppose to assist on the high calls volume even though you have no idea on the work for that department , you learn to swim while you are inside the pool because the scale for the day might dropped.
Pros: get to assist from different department
Cons: salary
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Worklife
Telesure was the last company I worked for. I’m currently unemployed. Typically my day at Telesure would start with me getting to work early, in this time I’d do all my follow up admin from the previous day. When login time would come I would take inbound calls, the calls would include policy amendments, claims capture, policy inquiries, upselling on existing policies and this will be done for my 9 hour shift. During my shift I would need to do callbacks when needed aswell. Telesure introduced me to insurance and my enjoyment thereof.
Pros: The salary and this company introduced me to insurance.
Cons: Everything about the company
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Good investigation skills
As a highly skilled worker with proven experience and qualifications, I believe my talents will enable me to excel in your company. I am a very dedicated person and hard working. I always give 110% and do more than what is expected from me.
Pros: I am self starter. Used to find own audits and write own sql queries
Cons: Don't stay too late on company parties
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Bad career choice
I made a bad career choice going there Bad working hours long hours Leads generation is the worst Bad manager's on type of working experience Less basic salary but great commission
Pros: Huge commission
Cons: Long working hours
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I enjoy helping users, by making their lives easy
telesure is the big company to work, you learn to deal with a diverse people everyday. Problem solving skills get stronger everyday. Communication, listening become your strongest achievements
Pros: working with diverse people. was chosen from 5 different tempers
Cons: People' attitude
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Amazing Culture
Working at Telesure is an amazing experience, there are multiple opportunities to develop your skills and expertise. The environment is overwhelming. The company is built to accommodate diverse cultures and caters to all diversities in accordance, we share a fun filled culture, driven by professional work ethics, which provide excellent opportunities for both employees and customers.
Pros: Personal Development
Cons: Long Canteen Queues
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