Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Excellent learning opportunities
i work from 8:00-17:00 , Monday to Friday. we work as a team and as individuals. i and my colleagues help each other in terms of brainstorming. i have learned the basics of HTML,CSS and JAVA-SCRIPT. i have also learned office etiquette(how to behave in work environment). i have also learned how to control my emotions in a workplace(being emotional intelligent). i have enjoyed being in a corporate environment whereby we share ideas and learn new skill everyday. the most challenging aspect of the job is that i always have to solve the problem and not bring any problems.
Pros: great opportunity for acquiring new skills
Cons: office conflicts
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Excellent communication skills
my actual work is risk and compliance - deal daily with internal and external clients - communication is a huge part of my daily function - implementing of process documents and workflow - my best asset learned so far has been networking - I love working with people and my challenge daily is "what will I expect from myself"
Pros: learning oppertunities
Cons: working weekends
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Excellent communication skills
my actual work is risk and compliance - deal daily with internal and external clients - communication is a huge part of my daily function - implementing of process documents and workflow - my best asset learned so far has been networking - I love working with people and my challenge daily is "what will I expect from myself"
Pros: learning oppertunities
Cons: working weekends
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Fantastic exposure and learning opportunity
Excellent company overall. Fantastic leadership and direction. Middle management sometimes struggles to execute on vision, which occasionally leaves teams floundering somewhat. Day-to-day, there is a lot of desk work, and work seems quite individual performance focused, there is always talk of collaboration, but the individual performance achievement gives little incentive to working with others. So while there is plenty of networking and sharing options, I did not truly experience great teams while there. Accenture invests in its people, so you are expected to grow during your time there, so its great to have that journey.
Pros: Excellent exposure to many industries and clients.
Cons: Low Pay
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Personal statement
I am a team player and always available to assist my staff on the floor. I believe in 1st call resolution, and make sure that I provide excellent service to all customer. I am hardworking, punctual and always eager to learn.
Pros: I have been given an opportunity to further my studies
Cons: 8 hours shift
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Personal statement
I am a team player and always available to assist my staff on the floor. I believe in 1st call resolution, and make sure that I provide excellent service to all customer. I am hardworking, punctual and always eager to learn.
Pros: I have been given an opportunity to further my studies
Cons: 8 hours shift
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Hard worker
Diploma Information Technology in Software Development - offering versatile Software Development skills and proficiency in Microsoft Office programs. Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality.
Pros: Ability to prioritise
Cons: Juggle multiple tasks
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Excellent learning curve
-outbound calls to customers for security check -investigate suspicious accounts I.e New accounts and old accounts -keep records of suspicious activities Monitor and review electronic accounts and transaction for all existing accounts and possible fraud - Being analytical and focus with trends on money spent and conscious on how to direct calls to customers as well as on how to manipulate fraudsters. - handling calls for debt review - resolving queries for debt review. - assisting on cob queries
Pros: Room for growth
Cons: Working shifts
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Learning Journey
Remarkable experience of administering BMC Remedy 7.6/8.1 AR – Action Request Service Management tool. Huge knowledge of Remedy AR System Administration procedures Deep knowledge of creating Service Management technical support Familiarity with database management, HTTPS and SQL environments Amazing ability to grasp customer’s Remedy system Outstanding ability to implement technical solution Superior customer service skills Excellent analytical and problem solving skills Proficiency at troubleshooting complex issues utilizing available application logs and working with the vendor
Pros: promotions
Cons: Growth
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Excellent Learning Curve
My typical day at work is working with different people from the whole company and in our other Global offices to share information of different campaigns that are currently out there and just trying to see if we can use the content for our local audience and how to add that African flavor to it too. We also work with different agencies that I personally have great relationship with as I get to interact with them on a day basis most of the time to find new ways to create exciting campaigns that we can share on the different social media platforms. I would like to believe I have a great working relationship with my colleagues and if there was a miss understanding we have an open relationship to address that and find a way forward to make sure we don't compromise the quality of work we produce on a daily basis.
Pros: We have been going through a restructuring within the business and more roles have been discovered along the way so promotion or new role is very possible
Cons: We work 8 hours a day yet some days are different and there is deadlines we need to work harder and longer to make sure the job gets done in time
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