Overall

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Salary

Work/life balance

Culture

Leadership

Capfin Reviews

 

It is a learning curve to be in this Compony with such many people in a different departments.It is nice thing to work with different people .The most thing I enjoy about being with the company its year end function .Apart from that they support people who likes to further their studies financial and they always enable them to attends classes every day.They give study leave when they writes exams.Above that they always have doors open for growth for an individuals, e.g promotioms, they allows people to grow within the Compony that's the most thing I appreciates about the company.

Pros:
Cons:

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Great learning curve

working at capfin has been a great and ideal process it challenged and strengthened me to great levels the competition among team members for incentives has been a motivator coaching from the team leaders and training processes during the month and when not meeting targets has improved my negotiation skills and handling my work better and come out a different employee, being a team player has helped me in so many aspects i had a team that was very competitive and it really challenged me to be on my toes at all times.

Pros: looking for growth
Cons: night shift

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Good learning for starters

I am taking calls on a daily basis and there is no limit of calls. I am a team player, we are divided into teams. I have learnt that you have to have good relationship with your colleagues in order for the team to perform. I enjoy being challenged and having good scores on my work.

Pros: Great opportunity to learn
Cons: Long working hours

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Fast learner, time keeper

I am a characteristic and friendly person. I'm that person who likes cheer up my teammates and share information with each other. Assisting one another with our performance on how to improve it to make sure everyone is on the same boat. I have learnt a team spirit and never be shy to ask for an assistance. Respect my job and understand how it can impact the customer experience and how it will reflect the company.

Pros: Shift hours
Cons: Less income

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Excellent learning curve

It was a great company to work for, lots of opportunities. It's actually one of the best call centres to work for. They take good care of their employees. Great environment, lots of fun.

Pros: great opportunities, e.g-learnerships.
Cons: shifts

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Excellent learning opperrunity

Very good company to work for, great culture in the contact centre. They love to empower their employees and up skill them. The company has this amazing recognizing program to reward their people, the company location is central and easy access.

Pros: Great working enviroment
Cons: Long working hours

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Not excellent earning

I enjoy being orientated team player, puntuality , customer satisfaction, quality of my work,team work also to work unsupervised, the skip levels meetings, company survey such asking questions to the staff members to see if the company is following the working code of conducts, the employers and employee needs are being monitored. What the company can do in order to keep their employees to be happy all the time. The challeging aspect of the job few hours because of higher competion between company and competitors.

Pros: better opportunity
Cons: normal hours

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Financial Management

I have knowledge of data capturer and processing loans and document vetting. Previous company collection's aswell as customers queries and payment arrangements for the customers. I Have the ability to work under pressure and manage time keeping without any supervision and enjoy working in a team.

Pros: Great to grow in the company
Cons: Office hours

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Excellent career curve, successful implementation of processes and procedures at this startup

My typical workday starts with a team huddle, we discuss the previous day, current and next days performance and identify potential pitfalls. Furthermore, people management, analysis and long term planning is typical in my day. The workload is intense but I manage with the resources available and still deliver a superior customer experience both internally and externally. I am practical and strong willed and believe I am capable of producing a stable and high performing environment and am dedicated to the task at hand. My bigger challenges thus far is trying to take a step back from "all the detail" I tend to get too focused on the detail of the job and need to remind myself that operating at 80% is also okay.

Pros: tbc
Cons: tbc

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Great stepping stone for my career

I am an enthusiastic and result-oriented Marketing Coordinator who enjoys taking on new challenges. I assist the Brand Equity Manager by coordinating the implementation and execution of strategic marketing plans to build the brand in the market place. I’m involved in developing and executing TTL marketing campaigns to promote the brand, products and services to potential and current customers by maintaining promotional materials, planning inventory and coordinating and executing brand activations. In addition to my general tasks, I compile presentations and reports, as well as, assist a team of busy professionals with their needs. I’m known by my team as “The Fixer” or the “Go-to-Girl” for ensuring the office is run smoothly and that all aspects of the team’s work are filed and that invoices are paid on time.

Pros: Paid development courses
Cons: need a new challenge

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