Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Service consultant
I provide excellent through consultation opening of accounts, granting of loan ,enquiries and cash handling. I gather and capture information ,administration and telemarketing.
Pros: Working as team as we are the small group and also setting yourself a target to meet the branch needs if you do not bring your pie in the plate . It has thought me self confidence as it was my first real job and opportunity for growth.
Cons: 8 ,hour's
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Good
GOOD company to work for growth not so good for men but overall ıt ıs a company to start off a bankıng career the culture of the emplyees they work well to gether .
Pros: promotıon opportunıtıes
Cons: work on sundays
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Continues Learning and development
My typical workday is dealing with different clients telephonically on a daily basis,assisting all clients to the best of my abilities. Im a people's person thats the reason ive been in this industry for +_- 6years I get along with different type's of personalities and I respect other's and their opinions. I tend to work well on my own but I love working withing a team as well. Ive learned to listen more and speak less. I enjoy assiting clients as im passionate about what I do. The most challenging part of my job is the rotational hours, nightshifts as I feel there's no ballance between work as it feels I dont have a personal life. Im looking for reach my full potential in an environment where im not only passionate but where I will be happy and maybe retire at your company , thats the type of employee I want to be.
Pros: potential for growth withing the banking/ finance industry
Cons: Long wprking hours,and rotational shifts
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I have learnt so much about servive efficiency
Capitec has taught me so much about myself now i know i can work very well under pressure. The bank gets hectic busy but through that busy period you can not make any errors or that can cost the company so you have to be quick and efficient. Working with a team is always great as you guys can help each other to get the job done quicker
Pros: Great opportunity for learning about service
Cons: Capitec has the longest hours
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Im open for new opportunities and growing in knowledge, strength and abilities
im easy to work with and i believe in work free environment and healthy working relations with co- workers. I learned to be assertive in general Admin and compiling reports, adhering to the sales performance and the daily reporting on required activity. Admin and compiling is my speciality and leaving a positive footprint around my space and others.
Pros: experience in different sectors of life and growth in economical expertise
Cons: to work 6 days a week
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Good conpany
Good company . I enjoyed a lot to work fir capitec bank. In reffering a lot of peaple to work there i even recruit lots of custoners to supprt the bank as the service is verry good and its up to standard all the time .
Pros: promoted 3 times
Cons: flexible hours
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Each day is a challenge and all I do is perform at my level best to get the job done.
I work with a great team that is always willing to share ideas in order for us to make our set gosls and standards. It's a great experience to work for Capitec bank because each day is a learning experience. I for example am 2IC and have the responsibility to make sure I plan the day. I must make sure that we have enough staff to perform. I also need to manage the que of he branch. I do review of the previous day's transactions. I also make sure that all service consultants are competent to do their job by giving them practice exercises. I then check if there is gaps and find ways to close them. I have a good relationship with the team. Everyday is a challenge and you have to think on your feet all the time and I enjoy that. One thing that makes me happy is to see a client walking out with satisfaction.
Pros: I am High potential Service Consultant which means that I am being trained to be an assistant branch manager.
Cons: Indeed long working hours
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Excellent skills, learning
You work with people, you get to learn or understand different characters. You deal with difficult clients/ financially distressed clients and you get to empathise with them and hear their concern and provide a solutions. You change branches, you get to adapt quickly to new people and environment. Work as a team, you become a team player. Acquire good communication skills as communication is the key to achieve excellent service. You know how to work underpresure, we targets to meet and deadlines for meeting those targets. We are accountable and take ownership of our job, you equip yourself with knowlegde as there is always changes in credit granting policies and branch policies. You get to trust your co-worker as we work as a team always. You multitask, answer calls while doing other tasks on hand. We are flexible, we are taught to do some management tasks as we also have to do our own. If other team member (s) are not available at work, you do your tasks and do theirs as well.
Pros: gain a lot of experience, you do everything
Cons: long hours
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Excellent learning oppotunity
My experiance of working as a consultant has improve the level of my communucation skills, a day to day to me where you have to interact with different characters has increased also my strong point of lietening because in most cases we have to give some advises to our client and you really have to be patient nad listen more to avoide making unnecesssary mistakes, but the most challenging part is when you try to give someone an advise and they get to tell you that the decisins thta they made work for them yet when you as a consultant go in a systeam you can see that its not working.
Pros: Great oppotunity to improve your personal skills
Cons: Manageble working hours
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Enjoy working with people and I'm a hard work
working people making me to log my job and see the importance of being a emplyer. I love my job very much. and I'm a hard working person love communicating and love working with team working.
Pros: opportunity to get another job
Cons: 8 hours
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