Overall
Promotion
Salary
Work/life balance
Culture
Leadership
To do all the work to the best of my ability and work well will different cultural backgrounds.
My work day is the same everyday. I work hard and what I like most that it is challenging and learn new things everyday. I work well with others from all racist and have a good and understanding relationship with my colleagues. I have learnt to be accurate in everything that I do and to report my tasks on a daily basis. I enjoy environment and the work, sometimes it gets to much but nothing that I cant handle. My work is challenging in many ways, I deal with clients on a daily basis where things are required from them not from the company that I work for but a different insurance companies that client needs help with, I help them where I can.
Pros: I learnt quick and my employer was happy with my work where i recieved an increase and bonus before the time that i suppose to.
Cons: My hours is 8:30 till 4:30 which is reasonable and im happy with that.
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Discovery experience
It's been am excellent learning and growing curve I have have gotten to know myself a lot more within corporate. I am now more organised and alert with regards to my work and deadlinestuff provided. I am more comfortable to work on my own or in a team as I have have confidence in my abilities and inputs.
Pros: 2 bonus a year
Cons: Fewer growth opportunities
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Discovery experience
It's been am excellent learning and growing curve I have have gotten to know myself a lot more within corporate. I am now more organised and alert with regards to my work and deadlinestuff provided. I am more comfortable to work on my own or in a team as I have have confidence in my abilities and inputs.
Pros: 2 bonus a year
Cons: Fewer growth opportunities
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I learny that always be accurate in everything that you do.
My work is challenging and deal with clients on a daily basis.I work well with others from different cultural backgrounds and work well with my colleagues. I have learnt to manage all my tasks on a daily basis and do not leave work behind. I have amazing clients and a good relationship with them. The challenging part of my job is to assist all clients queries even thou its not out insurance company but others..
Pros: I have growm by getting a bonus and increase before my actual time.
Cons: My working hours i love which is 8:30 till 4:30.
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Excellent learning environment
Firstly a normal work day at the discovery service desk is calls and emails with system related issues ranging from outlook not opening to i cant log into my pc. The atmosphere here is incredible as we are like a family and assist each other where assistance is needed I came here as a learner as i am currently on a learnership but what i leave with is a lot more as i have learned a lot with regards to system issues e.g * installing softwares *configuring outlook profile E.t.c and the list goes on
Pros: Learn a lot from diffrent views of IT
Cons: I have to travel far
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Normal
Please refer to CV.
Pros: normal
Cons: normal
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Discovery is a very good employer to work for. great people also diverse .
working for discovery is good. a normal day would be going in and dazzling your members over the phone. i had a good relationship with my co-workers, team learders. i have learned a lot on how to deal with member telephonically and being able to join in on the adventure i enjoyed the work experience that was given and being able to make a change in the other persons life. the challenges i had faced was having to keep a certain target low which in most cases happened but every day was a good day
Pros: theres a big field for growth
Cons: working hours from 8 to 5
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Excellent
Having excellent problem solving and analytical skills and experience of test plans, strategy and procedures throughout the life cycle of a project from specification reviews through to user acceptance. Excellent communications skills and able to liaise with key customer contacts to resolve software issues. Presently looking for a suitable software tester or analyst position with an ambitious company
Pros: Great opportunity for growth
Cons: n/a
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It was an excellent learning curve
It was a learning curve... learned alot on good communication skills..hw to indetify a customer's needs and listening skills..how to work well under pressure n goin extra mile about meeting ur targets and how to handle difficult customers..and we gt along as colleagues n we were team players
Pros: We had benefits n medical aid
Cons: 8hours even night shifts we did sometimes
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Excellent learning curve
it is a very big and busy work environment but that works in favour for others because then you have amazing floor support but at times can be a bit disturbing. i have learnt how to work in a busy environment, how to work in a team and how to work with customers with urgency, tenacity and drive.
Pros: great platform to equip yourself
Cons: time for growth
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