Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Great growth
I believe that working in Discovery there are a lot of things that i have benefited from. The problem i have that the department i work with does not live the company values. I have learnt about Medical aids and the reasons for many things paying or not paying.
Pros: Fast tracking promotions
Cons: Night shift
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Excellent learning curve
This is a very nice Corporate company to work for. My work is very busy as I am the the face of Discovery where each employee would come to me for any queries etc.
Pros: Great opportunities in the call centre
Cons: long working hours
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Good learning environment
Working for a Call centre is exciting but has lot of pressure and you be target driven, I enjoy working as a sales consultant as you get a chance to communicate with different type of people put your self in peoples shoes and give good customer service from your heart.
Pros: Growth
Cons: long working hourse depending on your perfomance
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Great opportunity
I am a Human Resources professional with experience in talent sourcing, channel management, client relations and marketing. She brings systems understanding, headhunting, recruitment, training, stakeholder engagement and good business acumen. She is also familiar with the legislative requirements that govern the human resources function. Phomelelo is a great communicator, strategic, innovative and passionate about people development. She would like to explore human resource oriented roles with emphasis on human resources.
Pros: Great opportunity for promotion
Cons: No systems in place
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Life changing opportunity
I really enjoy working for the regional branch manager she's a great person honestly I feel things are not working out with the girls in the office - office politics, I have learned a lot about time management and how to be productive, and organized, it's very important to be well organized and dedicated to duties. I find it easy to build relationships with clients and always kept them happy,
Pros: Great learning curve
Cons: Office politics
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Excellent learning curve
I am a young male who is responsible and very much interested in doing things that will increase my knowledge. I am always ready for new challenges, reliable, learn quickly and able to apply knowledge and skills. I am very organized, competitive, calculated risk taker, understanding, motivator, team player and self-motivated. I am flexible, helpful, creative and eager to learn. I am initiative, innovative and have the ability to handle pressure
Pros: Great opportunity for growth
Cons: Working on weekends
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Learning how to do cash allocations for our direct deposits
My primary role is New Business- I get to create a new group from the beginning, check if all the documents required are attached and if not request for the outstanding. Do Quality Assurance on members that have been captured and process them, within that I take calls from the brokers, franchise as well as clients. When New business is not hectic I help with cash allocations- once we've received a schedule from the employer for the money that is reflecting on the discovery account. Match it and send it for allocations. We work well as a team help each other when one is having too much work. I enjoy and love knowing that we work well as a team in ensuring that we meet the SLA and exceeding the clients expectations. Complex queries are the challenging part because you need to investigate cases that were done incorrectly by someone else but getting to resolving it is quite fulfilling.
Pros: Getting to learn all the functions within the team
Cons: Need to work within SLA
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Excellent experience and learning
The job description enables you to acquire alot of skill as I was hands on mostly on customer benefits,billing and claims,which is the general administration of the scheme. More skills learnt include communication, telephone etiquette and being able to handle difficult and irate members who may be unsatisfied with a process of their benefits.
Pros: Alot is learnt about the insurance industry. Lots of skills are gained are
Cons: Poor and unrewarding bonus structure. No 13th cheque. The work can be monotonous.
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Self Motivated, adapts well to change, hardworking, positive attitude
A am self motivated, adapts well to change, hardworking, positive attitude, ambitious, honest and I never hesitate to go the extra mile. Always involved and takes on challenges. Very dedicated in taking the business forward, I will be an asset to your company and will prove to you my ability to work hard and deliver exceptional service . I am goal driven and can work well in a team. I will be very grateful for this opportunity and promise to deliver everything whats expected to the best of my ability. Regards Jessica
Pros: Doing things right the first time, takes mistakes and capitalizes on it so it does not happen in future
Cons: Working Sunday
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I am part of creating an environment that promotes productivity and efficiency
There is always something happening behind the scenes that need attention and filled in on the up and coming projects and scope of the company. The people that one interacts with and that I can make a difference in that I am part of creating an environment that promotes productivity and efficiency
Pros: to ineract with peopl on levels and departments in the field
Cons: after hours work
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