Overall
Promotion
Salary
Work/life balance
Culture
Leadership
New challenge and opportunities.
My work is not a busy and challenging as it use to be because most of our customers are migrated to self service banking channels.I have an amazing relationship with my colleagues we a team.Ive learned to deal with dificult angry customers and olso my sales skills on how to sell a product has been sharpened.I enjoy working in a demanding role because it keeps me active and wanting to prove myself.Making sure that i remember everything i did when assisting customers is a skill ive learned to master.
Pros: Meeting and working with diferent customers teaches me alot.
Cons: Deadlines can come with pelnaties.
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I am in the process of completing my B-tech degree for Risk management
I have more than 2 years experience in the risk and compliance space. I would like to be given an opportunity to work for your company and share the experience i have gained in the banking industry. Thanks and Regards Brenda Makgopa(0739293685)
Pros: FNB took most of their employees to university to get the necessary qualifications
Cons: Management control
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Good place to gain experience
Challenging. You need to be flexible and willing to learn. You learn new things everyday through walk in customers who present a complex problem that needs you to overcome it with a solution. You help out in other departments other than your own.
Pros: Diversity
Cons: Hardly get a day off.
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Excellent leanting
You learn a lot. Training is great. Lots of hard work. Doing different things. Doing various functions and assisting with clients. The bank is great and great staff and people to work with.
Pros: Great for learning in different departments
Cons: Long hours
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Excellent opportunity to learn
I assist clients with cellphone banking,ewallet and connect packages(sim cards and devices).Its a contact centre with 2000 agents.The atmosphere is great,I get along very well with my team.I have learnt how to resolve complex queries,using CRM and cross selling other offers that FNB has.I enjoy interacting with different people on a daily basis and helping our clients. The most challenging aspect of my job is not having access to help clients further or resolve their queries and having to escalate to other departments. I prefare not to inconvenience clients in anyway,to offer full service to clients.
Pros: Great company to work for
Cons: I am looking for a different challenge and new opportunities
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A good place to work in but salary packs are too low
A good working environment but I'm totally not happy with the salary packs. The CIOs should fix this if they really don't want employees to leave because of unhappy pays Asdggjflfdnvzgafagsfikcfvsbskslabxvfdkwkqvx
Pros: Great working environment
Cons: Low salary packs
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Ive worked as a auditor,sales,banker
good day ive also attached my cv if you need any information or clarity you can contact me on my cell 0740999656 or my e-mail which is Tshimangadzo.Shandukani@fnb.co.za
Pros: great working place,with friendly people
Cons: we work normal hours
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I am good person i liked to work with groups
My typical work is very busy every day and the relationship with co workers is very good and I've learn more and gain information and I enjoy working with groups at work and trust each other.
Pros: Wwweeeeeeeeeeeeeeeeeeeeeeeerrrrrrrrrrrrrrrrrrr
Cons: 9hours
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Stepping stone to work for innovative bank
Working at FNB it was a dream come as it gave me experience and knowledge to work with different ethnics groups, to learn about each other differences. More importantly to assist clients on a daily basis and to go extra miles in resolving clients concerns and issues and hearing their laughter on the phone that made my day that i have retained them. The challenging part is when a client is being transferred in all different departments and they come to you and you have to make sure that you are the ending point in that you need to do all you can to help the client.
Pros: Getting a bonus
Cons: Schedule to work in Christmas day
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Admin and Support Manager / Financial Accountant
I am a hard working individual with 33 years of knowledge and experience in a variety of fields. Customer focused. Good communication skills. Computer literacy. Higher Certificate in Banking. Time Management of high quality. Loyal, Trustworthy, Reliable. Hire me and together we can make a difference not just in the company but also with customers and staff. Regards.
Pros: Never to old to learn and explore more
Cons: Hours does not matter, as long as I can add value to the bussiness
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