Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Excellent learning curve, high paced environment
FNB Connect is a telecoms business within FNB and I joined when they were just starting up so I really learnt a lot in terms of new startups. It was a challenging and high paced environment and I dealt with all levels of staff from call center to senior management. I really enjoyed the experience
Pros: Good relationship building
Cons: Long working hours
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I have learned and gained a lot
Customer service is the way to build lasing relationship and growing your business,by giving great service you are guaranteed that customer will come back and recommend your business to others you are sure to win and double yup our sales and target making sure that you go an es extra mile where necessary, and still do I ng things by the book is the order of the day
Pros: Working towards a common goal, and achieving the goal
Cons: Month end is always the busy and we work harder,and compromise our lunch hours
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Risk Analyst
As a highly-motivated and results orientated Risk Analyst within the banking sector I believe in learning and enriching my knowledge in the Risk Management field. The responsibilities in this role include using risk tools to ensure there is sound risk management and sufficient controls are in place. The role has enabled me to understand and apply different Risk Tools. The role also focuses on conducting trend analyses for the operational losses as well as KRI breaches. Previous placements have enabled the development of general administration skills and had an opportunity to provide training to other colleagues thereby imparting knowledge.
Pros: nothing
Cons: working hard and earning less
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Helping keeps u motivated
I work as a multskilled consultant beacause im flexible in all departments. I help different customers most of my day, some come with bad attitude but we I try my outmost best to change it to keep them happy & satisfied. I also work with numbers & lots of cash, because I am also a back-up teller, we have to balance the cash at the end of each day. My relationship with my colleauges is very good, we are like a family because we work as a team to keep the branch ruuning because we are a very small team compared to other branches. Working for Fnb, I have learnt respect, punctuality, good listening skills, time management skills. I enjoy solving their problems & keeping everyone around me happy all the time. Having to work under pressure all the time wiith short staff & working or doing multiple roles most of the time, because i am a collection official but i work as a teller, consultant, service advisor & switchboard operator. Hope u find this information useful in the success of my application. Thank you>
Pros: Promotions, gift cards , discounts, weekend away prices
Cons: Long working hours, short lunch hours
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Its been an exceptional learning curve
I am a team player that works well with others,as a service champion I go to work wanting to exceed my customers expectations daily and also taking constructive criticism. I have a great relationship with my co-workers and everyday I learn something new everyday because I meet new people daily and that is also what I enjoy most about my work is that I interact with people. The most challenging ones are Irate customers that want things to be done their own way because as an employee I have got rules to follow.
Pros: Learning exposure
Cons: No growth
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Resume for Ms Bafedile Carol Baloyi
I currently have 4 years Experince working in diffrent role for FNB and my last year i was a qualified Quality Assurer assessing calls in our FNB connect department to check compliance , quality on calls , full disclure of temrs and conditions to avoid future claims from the client and ambudsman for not disclore . was also a 2ic while i was a consulant work very well with the team had great leadership qualities and pationate about making another person happy by delivery a good service BAFEDILE CAROL BALOYI Date of birth 1985/03/18 Identity Number 8503180806080 Languages Tsonga, English, Tswana, Zulu, Sotho Driver’s License Code 10 Health Excellent Contact number 0724360876 Email address baloyibafedile@gmail.com
Pros: growth oppotunities
Cons: new adventure and keen on exploring an industry outside banking
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Business application and approvals ,Credit scoring and Validations (New/Limit increase/Upgrades)
I am diligent, assertive, honest, and a loyal individual who works well with other people and if faced with challenges, I tackle them with confidence. I believe that I would be a great asset to any firm.
Pros: Gain the relevant experience in my new position and grow myself within a company that will give me the opportunity to grow.
Cons: Gain the relevant experience in my new position and grow myself within a company that will give me the opportunity to grow. Account Validation and processing Duties : Income alignment and Document Validation : Completing Limits, Upgrade and new applications
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Excellent learning curve
I am an excellent person to work with, quick to learn and I am a good team member. I have worked with FNB for 12 years and I was a great asset to FNB. I learned a lot of things and I gave in a lot of myself as well to benefit the company. I will always love working with them because they were like a family to me,customers were close to my heart.
Pros: Opportunities are great
Cons: No long working hours
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Growth
It is is a normal working days, unless there are pressining deliverables, Well relationshipswith my corwoorkers I was able to upgrade my finance and costing skills, and learning new systems To work on something I enjoy and like. When it come to budget period sometimes you work extra more, go extra miles, which really stimulate your thinking a
Pros: The structure was different from my previous job, got to take charge of my work and be able to present myself, of what I'm capable of.
Cons: You have to hit the grownd running, not time to catch some breath and get formal training, you learn as you go
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Excellent
Great experience, easy, smooth and accessible with no challenges at at all I will definitely use it again in the near future. I hope I will be receiving more updates. What an experience Mulaifa
Pros: Great life start
Cons: Long hours
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