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Iinet Reviews

 

It was a very good company to grow from. It is a service provider and prides itself in customer service and that is why it ensures employees are happy to reach maximum potential. The work environment was very laid back and social to build the friendly and comfortable environment for all employees

Pros: Customer centric
Cons: Exaggerated targets

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Great Working Environment

We only worked night shift which was great at first but got tiring after the first 12 months We worked with a dynamic team of individuals. We had to adapt to change very fast as the industry is always improving its techno;logy and we had to be flexible to change Great company to work for.

Pros: Fast paced environment, Management really cared about his staff
Cons: Night shift only

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Excellent learning curve

Working at a call centre has taught me not only to be patient but dedicated and hard working to achieve certain goals. I managed to gain the experience I would have never gotten anywhere else and the place of work taught me how to work in a competitive fast pace environment.

Pros: Promoted growth and development
Cons: Long hours

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No Growth

The company and people are great. I have been working here for over 4 years and totally comfortable. The company has just over 1000 staff members but the growth is a major let down. Being with the company I have reached the highest rate per hour so over the past 2 years I could not get an annual increase and I believe that is not fair.

Pros: Environment is great.
Cons: Not getting recognized and no increases.

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Excellent training, up skilling CSR constantly.

IiNet is a great Job for young individuals who is fresh in the working industry. No room for growth. Excellent training. Great team players. Management is good. Shifts are unreasonable and unrealistic. Sick leave is a problem.

Pros: Excellent experience and skills
Cons: Shifts are unreasonable, no room from growth

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Great working environment

The high call volumes, fast paced work environment was good as it kept people motivated and on their feet. There's never a dull moment, a typical day can be a slow call cue, fast paced high call volumes or administration work but the business allows/encourages teamwork and being goal - orientated so workload is shared easily and there are processes that cater for employees.

Pros: Great opportunities for growth.
Cons: Payroll and shift bands

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Excellent Learning Curve

Fast paced working environment with friendly, team oriented staff. The work environment is conducive for people looking for a challenge and who are able to work unsupervised.

Pros: Fun and vibrant working environment
Cons: Long working hours

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Great opportunity for growth

Working at Iinet made me a very passionate and hardworking young women because each and every day different customers would need assistants regarding to their query and I will try my utmost best to help them and that made me more inspired to help customers on a daily basis , the environment the staff they are great always willing to help if you have difficulties. Me personally was always helpful with my co workers and what I loved the most is that they will always make time to assist you as well

Pros: Always willing to be trained of new products
Cons: Night shift

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Adapt quickly to a new challenge

I am an energetic person who is always eager to learn and be trained. In my final year in high school I served as a Class Captain and had to learn fast how to interact with colleagues and superiors. I am a fast learner and willing to work hard even under pressure to fulfill any task put before me.

Pros: Growth within the business
Cons: long working hours

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N/A

Iinet,merchants is a great company to work for. They make their employees feel safe,comfortable and at home the environment is very energetic and well organized.The only downfall of this PBO is that the working hours is not accommodating and growth is limited I feel that growth is important. I believe in change this is what drivers me working for iinet has been wonderful and limiting in the same breath so feel the experience has been some what bitter sweet.

Pros: N/A
Cons: N/A

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