Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Holding so many different position was a learning curve
I am very passionate when it comes to working with people. Having to work with different cultured individuals has taught me a lot and how I can relate with them. Going to work daily is exciting and having to work with people that are dedicated and upholds the company values. Having a positive influence in my team and being able to manage them and contribute towards their growth. One thing that had worked for me is to keep the trust relationship between you and your staff protected, be firm but fair and honour your promises, a happy employee is a performing employee. The most challenging aspects is the consistent change not every employee adapts easily to change.
Pros: Great opportunity for promotions
Cons: Working Sundays
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Holding so many different position was a learning curve
I am very passionate when it comes to working with people. Having to work with different cultured individuals has taught me a lot and how I can relate with them. Going to work daily is exciting and having to work with people that are dedicated and upholds the company values. Having a positive influence in my team and being able to manage them and contribute towards their growth. One thing that had worked for me is to keep the trust relationship between you and your staff protected, be firm but fair and honour your promises, a happy employee is a performing employee. The most challenging aspects is the consistent change not every employee adapts easily to change.
Pros: Great opportunity for promotions
Cons: Working Sundays
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Excellent
My current job entails supervising the call center delivery. Achieving set targets, internal an client targets, people management. I have a great relationship with my co workers especially my subordinates. I have learnt that happy employees will produce the best results. I have learned to treat people with respect and how to treat different age groups. I enjoy the pressure and hard work that we go through with my team towards achieving the best results.
Pros: A lot of growth
Cons: Prejudice
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Excellent learning experience
Working in a call centre has been a great learning experience. I have worked for MBD for Total of 10 years in an administrative role in in CRM and currently as a supervisor in a high call centre , the call centre is a specialised call centre that works with banking mandates
Pros: Great opportunities
Cons: Limited growth
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Good communicarion skills
Dear sir/ madam I am writing in response to the opening for debt collector position which I believe has few openings for new candidates. I can offer you five years of working experience including the one of debt collection. I have worked for top-tiers firms such as Cee Bee Debt Management Services, MBD Credit Solutions, Edcon, Atlas Pharmacy. I have excellent communication, innovative and problem solving skills, and great eye for detail, all of which should make me an ideal candidate for this opening. I have attached my resume for your review and would welcome the chance to speak with you sometime. Best regards
Pros: Opportunity for growth
Cons: Long working hours
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Good communicarion skills
Dear sir/ madam I am writing in response to the opening for debt collector position which I believe has few openings for new candidates. I can offer you five years of working experience including the one of debt collection. I have worked for top-tiers firms such as Cee Bee Debt Management Services, MBD Credit Solutions, Edcon, Atlas Pharmacy. I have excellent communication, innovative and problem solving skills, and great eye for detail, all of which should make me an ideal candidate for this opening. I have attached my resume for your review and would welcome the chance to speak with you sometime. Best regards
Pros: Opportunity for growth
Cons: Long working hours
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Work experience
In a call centre I worked as a debt collector. Negotiating payment plan with customers. I worked shifts and it was a good environment because there were so many people working and I enjoyed working with people and also there were teams and each team had a supervisor who drove us to meet our monthly targets. The biggest challenge was collecting debt from unemployed customers, with team work we were able to come up with ideas that will benefit both us collectors and customers. In all I learnt to control myself when assisting a customer, how to speak to customers and address myself in a professional manner.
Pros: great opportunity for promotion
Cons: long working hours
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Work experience
In a call centre I worked as a debt collector. Negotiating payment plan with customers. I worked shifts and it was a good environment because there were so many people working and I enjoyed working with people and also there were teams and each team had a supervisor who drove us to meet our monthly targets. The biggest challenge was collecting debt from unemployed customers, with team work we were able to come up with ideas that will benefit both us collectors and customers. In all I learnt to control myself when assisting a customer, how to speak to customers and address myself in a professional manner.
Pros: great opportunity for promotion
Cons: long working hours
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The company i keep
My Typical day at work - is during preassure when dead lines are due and everyone is focuses to ensure that there are results and on time My relationship with co-workers : I develop excellent work relationship in that i can be able to delegate, invite others to share their opinion. I have to learned to work quite well and focus during the time of the day when there is pressure to deliver results without to blaming instead to provide solutions. What i enjoy most is the environment , and working mostly with people. The most challenging aspects of the job is when targets or dead lines are not met due to other department or challenges that where not resolved previously due to a fact that there was no proactiveness
Pros: Detail orientated, fast typist, bubly, innovative and proactive.
Cons: Long working hours , too anticipating most of the time energetic.
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My experience
It is a greatvexperience to work with the company they have given me experience as it was the 1st time working in the call centre industry. It is most about team work and good work relationship. I have opportunities to earn incentives wen i reach my target. The most challenge its when the drive of the day is hard to reach.
Pros: good incentives and give aways
Cons: working late shift
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