Overall

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Leadership

MTN Reviews

 

Gained extensive customer service experience

Mtn is a vibrant company,the working ethic encourage one to be the best.The benefits offered makes one feel appreciated.The unfortunate part is working on weekends & public holidays,which limites time spent with family.

Pros: Excellent benefits
Cons: Working on weekends & public holidays

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MTN SA

Good company to work for , good colleagues, workplace is a learning environment continuously , good team spirit. Enjoy supporting both my internal and external clients. challenging aspect is budget constraints

Pros: Constant change is transformation and ability to assist other with their career paths, development and help other see their true potential
Cons: Under resourced

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Excellent

Good day I would like be part of the team because I have the ability to work under pressure, willing over time, am friendly and easy to work. Regards Noki

Pros: promotion
Cons: 10 hours

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Software Test Analyst 5+years’ experience in testing of Banking, Retail, Production Environments.

Software Test Analyst 5+years’ experience in testing of Banking, Retail, Production Environments. Project management skills, leadership qualities, general management, systematic approach, excellent interpersonal Skills and ability to work in a high stress environment.

Pros: great opputurnity for promotion
Cons: NA

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Software Test Analyst 5+years’ experience in testing of Banking, Retail, Production Environments.

Software Test Analyst 5+years’ experience in testing of Banking, Retail, Production Environments. Project management skills, leadership qualities, general management, systematic approach, excellent interpersonal Skills and ability to work in a high stress environment.

Pros: oppurtunity for promotion
Cons: NA

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Taught me to persevere

I am able to interact with lots of customers ,which is a learning curve because some customers are angry some extra sweet and understanding, I like everything about my team because we encourage one another to perform well, this job has taught me to be strong and to deal with any type of personality,most challenging aspect of my Job is when you are unable to resolve a customer query because u don not have access to some systems and you escalate but nothing is resolved, and customer is frustrated, and they think you don't want to help

Pros: Learning how to deal with different personalities
Cons: Working long hours but getting less salarie

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E_learning

The nature of the current job involves a great deal of independent research, requiring initiative, self motivation and wide range of skills for the course of the call centre agent an understanding of customer service industry was essential. I found this subject very stimulating

Pros: mtn is a big company so there were alot of job opportunities
Cons: worked normal hours 7am to 4pm but I also worked weekends

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Good hard work

Am a lady who's able 2 work hard, n good looking.love 2 work nice with people.the things dat I dnt like is gossiping,if someone have a problem we solver as soon as possible, I love working with people nice n ever smiling

Pros: I like admin work it a good work n u have 2 be focuse to ur work
Cons: I dnt mind working over time

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Its lot of leaning when you meet different customers across the worl

My responsibility are help customers with the problem on the turn around time and making sure that are happy and making sure that service and products are always available to them and also do merchandising and ordering stock and doing monthly stock take and annualy

Pros: Great
Cons: Yes

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Fast growing company

shipping of handsets by scanning and checking that the correct quantity and correspondence invoice and manifesto go together to the customer. friendly colleagues always good to work together. team work is very important always be helpful to fellow co-workers. given the responsibility as a health and safety and also a first aider. when we have to reach our targets and its way too much that`s very challenging but always good.

Pros: much growth
Cons: 12 hours

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