Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Excellent work experience and a deal of learning a lot.
Learned a lot. Got skilled more on systems and communication skills and interpersonal skills. Had a great working environment with bubbly co- workers. Challenging and very exciting place to be.
Pros: Greener pastures
Cons: Normal working hours
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A typical Day @ Work
Review the day's task Identify and list task per priority level Engage the team on the task/ project of the day, sensitize the team of work priorities, Take a cup of coffee and Get going with the work of the day, Allocate the time for debrief in the afternoon to measure the progress and completeness. Consolidate the feedback report, Submit to the team for peer review prior to finalization, then send it off.
Pros: Flexibility to work between multiple projects
Cons: Meeting in between projects
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Transparency
ii learn to be always transparent with customers and give every customer the best experience and never judge any person base on their attire, I was at mtn brooklyn when a tall and dark man approached me and ask how much was S10 cash ,I told him the price and within the blink on eye he said please give 3 of those and i was so shocked and embarrassed because i was not giving him much attention because of the clothes he had on....i have learned not to judge people based on their attire for that particular moment
Pros: Yes
Cons: 11 hours
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Being at the fore front of technology and connecting people
Working for a telecoms company gives you a view or sight into the future. You are seeing the latest in technology before many others have it in their hand. You have the ability to influence and mold peoples minds around the future of technology. We are at the fore front of connecting people and creating a new world in the homes of people by giving them an ecosystem that makes their lives simpler and relevant. Working with people in a team in my view is the best type of learning you will ever have. You get to experience so much more than just brain storming, you learn about different people and their culture. Understanding people and their culture is powerful. Being analytical myself give mes an opportunity to help others resolve difficult situations, be it technical or in anyway. Giving our customers the best products and services to improve their lives is what makes me happy and successful.
Pros: Great place to learn more about technology
Cons: Extremely high paced pressured enviroment
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Excellent learning curve
My tenure at MTN was characterised by great exposure to customer service industry. I got to appreciate how vital it is to provide customers with excellent customer experience which in turn helps in building customer rapport.
Pros: Great opportunity for personal and professional growth
Cons: Long working hours
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.
.I am looking to secure a role in a company where I can bring fresh ideas and values and also looking into re-establishing my career and progress in an area of expertise.
Pros: I am looking to secure a role in a company where I can bring fresh ideas and values and also looking into re-establishing my career and progress in an area of expertise.
Cons: I am looking to secure a role in a company where I can bring fresh ideas and values and also looking into re-establishing my career and progress in an area of expertise.
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Transmission specialist
I'm planning HLD for public vertical in all the region's. I solve all the operational issues and escalations from the region's. Order links from 3rd party and confirm pricing where we don't have coverage.
Pros: PROMOTION OPPORTUNITIES
Cons: Normal hours
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Excellent learning curve
Working at MTN was an excellent learning curve for me. I learnt how to handle different customers from different backgrounds, it was a bit challenging at time but I enjoyed the challenge. I learned how to be a good team player and also some leadership skills. I had a wonderful relationship with my superiors and colleagues. If anyone was struggling with something everyone was willing to assist. A typical day at MTN would be customers coming in to enquire,upgrade existing contracts, open new contracts, query their accounts or bring in their phone for repairs. The most challenging aspect if the job was when queries were escalated and took longer than the turnaround time to be resolved, this damaged relationships with customers.
Pros: The incentive were the best and a very vibey working environment
Cons: Unrealistic targets
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Brilliant Technology and Extensive experience
• Senior UNIX System Specialist. • Installation of SUN Solaris OS, Configuration of Raid, Set-up SUN Systems Backups. • Maintain and Support Sun Midrange/Hi-end Servers and Storage. • Basic Sys Admin duties. • Operating system and associated software installations and upgrades. • Ensure Systems Availability, Problem Resolution. • System Optimization. • Storage Management. • General Unix Consultation. • Backup and Storage Admin. • General Knowledge in Scripting. • Veritas NetBackup Admin. • (EMC) Legato Networker Backups Admin. • Standby for entire Unix Environment. • Research and keep abreast of latest Solaris and related technologies. • TCP/IP, DNS, NFS, SSH. • Mentorship. • Facilitate Junior Level Sys Admins. • Exposed to offering support to ArcGIS, Informix, and SAP.
Pros: Great opportunity for growth
Cons: Long hours
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Good communication skills, processing orders, Administration
I completed matric in 2000, and am currently in a possession of an NQF Level 5 Certificate in Logistic and Supply Chain Management obtained at the University of Witwatersrand and Project management with UNISA. I have specialise on strategic logistic management, structuring logistic value chain, gaining competitive advantage through logistics, operationalizing logistic systems, distributing methods, material Flow, information flows, financial flows I am working as a call centre agent. I am a very dedicated, committed and hardworking lady who is able work under pressure. I am a team worker who is always willing to learn. I am therefore prepared to take up any challenge when given an opportunity by Department to do so.
Pros: Advise the customer care facilitator of complaints logged by customers
Cons: ten hours
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