Overall
Promotion
Salary
Work/life balance
Culture
Leadership
To be part of a company where my extensive and professional corporate skills will be relied upon
Working at Planet Fitness Typical work day starts with strategic planning and prioritisation for deliverables. My co-workers see me as a leader and someone they can rely upon when the need help and problem solving. Mostly enjoy completing a project where the users/stakeholders can take complete ownership.
Pros: Postive Environment
Cons: Very long working hours
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Fast moving company
No two days are the same, decisions are made by knee reactions. Company follows same philosophy when they was smaller, now quick changes should not be made without testing the impact it will have on the rest of the company.
Pros: Free gym contract, and lots for the active lifestyle
Cons: Long working hours, no recognition
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Extremely self motivated and driven
Working as a personal trainer after having worked in retail, both have given me the opportunity to become self motivated and driven to reach targetsas a P
Pros: Love working with people
Cons: Irregular working times
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Client Satisfaction
In the fitness industry you get to work closely with the clients and being part of their fitness journey which is quite a remarkable experience in terms of personal growth. I love seeing happy clients because it reflects back to the company that there is something that is being done right and that motivates me to push harder and deliver everyday.
Pros: Teamwork cohesion
Cons: Four off days a month
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None
A normal day, starts by inspecting the facility, logging all maintenance and cleaning issues. Then have a 121 with morning MOD. Meet with maintenance tech and cleaning supervisor. Plan what can be fixed inhouse, otherwise log issues that cant on the dash board. Follow up on previous logged items. At 10:00 start with members queries and new members welcome calls. At 11:00 start 121's with HODs. At 12:00, conduct clubco. This is a meeting with all HODs. 13:00 start with second round of members queries and welcome calls.. At 16:30 inspect facility irt items logged to be fixed and make sure staff and facility is ready for evening peak. Go home at 19:00
Pros: No pro's
Cons: Long working hours, no recognition, or chances for promotion
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Excellent place to grow
Planet fitness is a great company to work for because of the vibe and atmosphere that is always present. All staff members do what they can can to implore the company standards .
Pros: Great opportunity for grow
Cons: Long working hours
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I learned to work smart, and focus on quality then quantity
While working as a consultant for the fitness centre I learned to follow the basics and achieving sales target. And I learned that the harder you work
Pros: Treat fellow colleague as you would like to be treated
Cons: As a consultant you required to work long hours alike the atherosclerosis departments
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Fun and tough
Honestly I would say that the company needs to to have a close relationship with the sales team cause they are the ones who make money for the whole chain of employees
Pros: Prove yourself and know your market and target
Cons: Only a few off days in a month
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Great company, and staff
Dealt with different and regular members to gym, learnt excellent Switchboard skill and great Customer service skill. Took orders from management and had great relation with colleagues and trainers. The hard part of the job was standing form the time you get to work but got used to it as time went on. The most enjoyable part was interacting with guest making them feel welcome and solving problems. Member Resolution, resolving general queries, sending daily reports to the CGM, banking, answering telephones in an accurate manner, taking of Messages, doing work rosters and Greet and Meet clients.
Pros: Training offered, free national access of staff at any gym Nationwide, excluding Platinum.
Cons: Long working hours, required to stay the whole day standing, no overtime payment.
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Excellent learning curve and skills development.
A ypical day for me, would be making calls to appointments set up the previous day for today in the morning. I would then proceed to making more calls to referrals received from existing members/clients. When the calling is done, I would head out to do some lead generation and promotional work. The environment was okay to work in, the staff was also good as we all knew our responsibilities. I've learnt mostly time management, and gained expert sales experience. I feel I am more confident in sales than ever before. I enjoyed mostly working with the team, we all had good chemistry. The only challenging part of the job I can highlight dealing with customers complaints that I as a sales representative are not in my job description, however because they fall under the customer services scope, I would gladly assist. However this came at a cost, as time spent dealing with complaints takes time away from other tasks such as making calls for new appointments.
Pros: Great commission structure
Cons: Long hours
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