Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Working for SASSA
Working for SASSA, is very beautiful because we help people who are in need and it has help grow and I have learned a lot particular with working with customers and our stakeholders. a typical day at work depends on daily basis... sometimes we have massive / or lots of people coming in for disability grant or on payments dates, but working under pressure is very exhausting but with willingness I get the work done. My relationship with co- workers is excellent and normal with its up and downs at times very frustrating and at times very joyful. I have enjoy the team buildings excises we do together internal or with other Departments... I have learn a lot. communication skills, decision making skills, listening . I have no challenges with my current job/ as am a fast learner
Pros: NONE
Cons: I work long hours on Payment dates.. as early as 6am to 20h00 .. and on assessments dates fro 6am to 18h00
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I gained more experience
we work 8 hours a day Monday to Friday, we work as a team always, I have learn a lot here at sassa attesting, verification, capturing and processing application on system even manual, and other function such as taking calls. Learning who to work with people I mean how to treat a client. I enjoy working here because they even provide us with different training and workshop and also have rewords at the end meaning receiving certain certificate. Working with client is challenging have to be patient always.
Pros: experience
Cons: we work 8 hours per day,extra time are overtime
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My work environment
I work in a very busy challenging environment. I am always in liaison with National Treasury for Compliance matters in Supply Chain. I have a very good working relations with all our stakeholder being : my regional counter parts(of which we have 9 regions nationally), national treasury, external service providers, colleagues and at time our grants beneficiaries
Pros: Career growth
Cons: challenging work environment
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Excellent call stormer service
It is a helping hand in the community it does favour the community but not always the employees and that's the reason why many st people leave for better opportunities
Pros: All the benefits
Cons: Difficult clients
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Review for SASSA Grant Administrator
Review for SASSA Grants Administrator Working for SASSA has provided me with great personal interaction and communication skills coupled with opportunities to enhance my personal development and group working skills. On a typical day I would get to work and check my email, log into the system to start with the capturing of all present clients. After all the follow ups are done, I would start on the new work which has been assigned to my queue. In a team there are about 15 administrators doing different task depending on each one's skill set. Working as a team is important at SASSA as the work is passed on from one employee to another The average administrator stays in that position for 5 years. That was the hardest thing about the job for me because I am a person who thrives on progress and is inspired by growth. Management send out stats daily, monitor the team and go to meeting most of the time. It is a high pressure area but there is a lot of freedom to be yourself and innovative.
Pros: growth opportunities, yearly bonus, medical aid, pension fund, good working environment
Cons: long distance from home, long working hours, sitting for too long
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It is a very good industry to learn.
ensure that all accounts are paid . reconcilition of all accounts. individual recons, clear suspense accounts, do virements where necessary. i have a very good relationship with my co- workers. i have learned so many areas of finance, to account and ensure that payments are done timeosly. i do enjoy to interact with different sections because it helps me to know different views from others. the most challenging aspects is that i depend to other sections to accomplish my tasks and the pressure from the clients.
Pros: flexible working hours
Cons: cant be promoted
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I have learn extra miles in doing my job which has made me to know the kind of work i am doing.
I learned to work with people which is called BATO PELE.I was working well with my colleagues,I have learn to work as team and do all the task being given and also to know the kind of work i was doing.What i enjoyed most is the outing and helping our beneficiaries receive their Grants.Challenges i had was not delivering on time sometime
Pros: Yes there are great opportunities
Cons: 9 hours
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Working there was exciting and had a chance to leran more things
I was a Grant Administrator compiling and processing grants according to the relevant act, processing it in our systems( socpen$ MIS). Attending Customer Care liaison with our stakeholders and community.
Pros: Opportunity to learn
Cons: large number of beneficiaries that need to be attended
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Excellent learning curve
o Practical experience gained in performing actual audit, executive support and administration support are documents, logistics management, Office administration, planning, manage, allocate projects, such has strengthened the applicant’s confidence in making sound judgment for the benefits of the component. o The applicant has received preferential promotion within the banking industry, due to her ability to manage greater responsibility and maintain good customer service. o Currently the applicant is providing support under the Branch of the Chief Executive Officer (Fraud Management and Compliance office Dept.), through this experience the official has grown understanding in implementation strategies to ensure confidentiality and safe keeping of information.
Pros: Advancement
Cons: Not applicable
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Things are fine but also expecting new ways criminals use to commit crime
My typical day starts when I receive a new case. I have to do preliminary investigation to see where it is a genuine allegation or not. If it is a genuine allegation I will register it on our database. I will start with the investigation by collecting documentation relevant to the case and identify people to be interviewed. Analysed the collected information and draft the investigation report. Submit the report to the manager for review and the manager will sign the report if he is happy with it. If the report involves internal staff member the report has to be submitted to HoD and there after to Labour Relations for disciplinary. Testifying at the disciplinary hearing. If it involves external member a case will be opened with the police. I will then provide support to either of the two (labour relations or police) with the necessary support until the case is finalised. In all the stages i updated the status of the case on database and I also record on the investigation diary.
Pros: Developing myself
Cons: Constant changing of strategies
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