Overall
Promotion
Salary
Work/life balance
Culture
Leadership
The importance of customer service,Leadership skills,Draw and analyse data,
o The importance of customer service o Leadership skills o Draw and analyse data o Using multiple systems to assist in the call centre and its performance o Multitasking managing the teams and handling urgent
Pros: Open minded to change and being able to adapt
Cons: 9hrs
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Excellent learning opportunity
It is a nice open space calm and sedated which encourages; -Team work -New set of skills and open to new opportunities. what I like most is the relationship i have with my colleagues, professional yet fascinating,
Pros: Great Opportunity for promotion
Cons: Long meeting
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Create way to collect data from population and by probing
It was a great learning curve ad the contract has ended. We work on flexible hours as the is no knock on or out hours. The relationship between me and mu supervisor and
Pros: Socialising
Cons: Dealing with different personalities
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How to collect data from personal.
It was great at first but after some weeks, the progress declined because of senior management. They were not logical thinkers or problem solvers. But we continued regardless and we submitted our work on time.
Pros: Working with people
Cons: No proper Structure in place
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