Overall
Promotion
Salary
Work/life balance
Culture
Leadership
I've learnt a lot from my previous experiences.
I have customer service experience. Did sales for jewellery shops , did promos work and previously worked at Telkom store . I volunteerialy worked as an awareness coach , drug and alcohol awareness. I'm an currently looking for a new venture to grow as an individual and learn more things.
Pros: Great customer service, learn to adapt to helping people and putting customers first
Cons: Worked retail hours
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Daily sales targets, audits, customer reports and problems
Customer service and journey in stores with a wide number of clients and meeting daily targets and other important factors to consider when customers come ib
Pros: Supervisor
Cons: Long working hours
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Excellent Insightful job
On a typical day i enjoy the challenges brought to me and the healthy relationship i have with co workers. i learnt to think on my feet and deliver. .
Pros: Great opportunity for promotion
Cons: have to travel to centurion from pretoria
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No bonus
We work as a team and very close. Ive learn how to deal with angry customers as their service is not working and we have to advise them of product change and price change as most of my clients are using uncappep internet data and the new service that is replacing their service doesn't support unlimited data. I enjoy assisting customers as they get their service back even though its in diffirent way.
Pros: Team leader
Cons: I work from 8am to 5 pm Monday to Friday no weekends
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Coordinates wayleaves projects for both internal and external customers on the basis.
is Telkom is one of good organisation to work for ,especially in terms of my career growth since I study electrical engineering (light current) one of good organisation to work for ,especially in terms of my career growth since I study electrical engineering (light current) Telkom is one of good organisation to work for ,especially in terms of my career growth since I study electrical engineering (light current)
Pros: career development
Cons: retrenchment every after two years
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Excellent communication skills
I worked as a customer service consultant,I received calls and resolve different queries,I escalated the queries that was not resolved on the sysrem.i was working as a team and if individual.i learn a lot of things with regards if telkom products,contract and landline phones,adsl and fibre.i am an easy learner and very easy to adapt.i enjoyed solving the customers queries.the challenge I got it was the queries that not resolved and I go through and find out the solution.
Pros: Great opportunity for promotion
Cons: Hours was good
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Shift worker
telkom --team player always went for training and enjoyed helping customer,challenge when dealing with angry customer; monitoring customer network by using diferrent system, smarts ;bcc;unibase 'uip phones and telnet
Pros: opportunity to learn
Cons: shift worker
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Business hunter, external sales representative
Business Hunter external sales having to out source, Cold calling, Generate and maintain existing clients. Making appointments to do presentations to businesses. Reporting Daily, weekly and Monthly Sales and targets. Working for One of the biggest telecommunications company was a good learning curve. With many clients helped me learn how to work well under pressure having to juggle between costumer appointments Meeting targets and weekly meetings. with too many
Pros: Great Exposure to other business
Cons: Customer complaints and commission payments take forever
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Commited and extremely hardworkin
Its a waking up tellin yourself today I need peace to deal with customers with technical queries, I enjoy going to work because I look forward to seeing my co-workers, everyday I learn how to troubleshoot using different devices and equipment that deals with networking, what I enjoy the most is getting a irrate customer and being able to solve the query and letting the customer off on more calm note, the most challenging part is not being able to resolve the query remotely needing to log a fault for a technician to go out, having clients call for progress and checking the system seeing no progress and having to cover the truth of telling the client a technicain is assigned to the fault, while knowing they not.
Pros: internal growth
Cons: working on public holidays
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Enjoy working as a team, Challenges come when the target is not met at the end of the month.
A very big company but pays less, They rob you of your commission, some of the things are not labor related.. Overall they also do not check background of the people that they hiring.
Pros: Opportunity to grow in the company.
Cons: Conflict in the work place.
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