Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Offered variety of experience and massive training
It is a great company to work for with all benefits however they just took a turnaround and eliminated most of the valuable departments into outsourcing and rentrenchment.
Pros: Vast customer facing experience , lovely opportunities
Cons: night shift , Training done out of the province away from Family
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Project coordinator
I have completed national diploma and Btech in electrical engineering, certificate of project coordinator, registered candidate technician with ECSA. I am working for Telkom for nine years as project coordinator, duties includes manage orders installation for new and old equipments, customer satisfaction, working together with management and technicians to ensure end to end completion of work.
Pros: Looking for new opportunity
Cons: Not being a team member
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I am competent and able to work perfect in a team
Telkom is a diverse company wher one can learn a lot of things and have more experience not in one departmewnt but in all the areas of learning like starting a project from start to finish.
Pros: Great opportunity for promotion
Cons: 9hours a day
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Great leader and management of staff comes naturally.
Great customer service. Strong leader. Can worker under pressure. Very motivated and go-better. Innovative and energetic. Years of management expierence. Calm and emotional intelligence. Worked in all sectors in customer service. Customer driven. Great people management skills. Performance driven and get the job done. Great presentation skills. Excellent sales skills.
Pros: Great opportunity for promotion.
Cons: Long working hours.
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Challenging Days
Daily tasks include dealing with Enterprise customer projects. Roll out project issues such as logistics tracking, customer feedback, coordination of porting and activation of services. Managing 15 staff including performance management and interacting on executive level with regards to statistics, roll out plans, connection and revenue targets. Interacting with sales teams to enable them to meet targets and use fulfillment services in order to create a feedback loop on project statuses and enable customer satisfaction index targets to be met.
Pros: Great working environment and challenges.
Cons: Little opportunity for promotion due to corporate equity requirements.
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I have to be professionally no what circumstances is
What is good about being in telkom i learn new things almost every day, and the skills i applied for customer service .Daily challenges it makes me grow in a work environment. I must have a good relationship with my co-workers because we work as team, most challenging aspects it when you deal with a difficult customer but at the end of the a customer must get satisfaction from me.What i enjoy mostly company provide more training in order for us to be able to assist our customers. Typical day it when our systems are off line and it difficult to work with customers because they don't understand ,what they need is service that all. What i have learnt is to treat each an every customer equal and professional because we must keep our existing customers so that they will bring friends and family to our business for doing that company will grow and generate more revenue .
Pros: No there's opportunity to be promoted
Cons: Hours of work are flexible for me
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WRITE ABAP ABAP AND INTERGRATE
I have a good range of ABAP experience, Developing for HR , PS, FI and MM, and I am willing to learn other programming languages like JAVA, Web Development is my hobby, PHP it’s a developing tool I confidently and efficiently work with to develop simple Web sites, I am more interested in Project Management is it has so much interesting activities. Time management is my middle name since we are living during the time of Technology that keeps changing, studying new technology fascinates me because to remain relevant we ve to study day in day out. I am a Programmer. My current programming language doesn’t restrict me to program in other OOP language. Give me a detailed specification in any programming Language and I will do my magic.
Pros: NEW TECHNOLOGY
Cons: TECHNOLOGY KEEEP CHANGING AND I HAVE TO LEARN IT
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Greater challenging opportunities
I'm a person willing to learnwho Would like to showcase his skills and experience to one of the best institutions in our country and beyond.. Self motivated, Self driven,
Pros: Great challenging opportunities for growth, Will to learn, hard work
Cons: Fear of the unknown
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Customer services
I worked at telkom, i made a mistake of saying unemployed, as right now im not working. I worked at telkom for 8 years as data testing agent, sales consultant . Our main concern was to make customer happy and meet their needs.
Pros: Excellent expirience dealling with client
Cons: Unhappy customer cancelling service
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Excellenct learning curve
My roles/responsibility and duties are coordinate wayleave programme for both internal and external customers and give daily, weekly and monthly progress to ensure that no deviation from the project scope, tracking projects and issue escalation when necessary to ensure that TBI projects are completed within time frame given, accompany promoter to forum meetings and draft the minutes of the meeting, administering projects and communicate feedback on the status of the projects, solve problems and take informed decisions guided by the outcomes required on each project. I will participate to the company with new ideas and different approach that I have acquired through formal qualification and work experience. I have acquired sufficient knowledge concerning organisational structures, cultures, procedures and policies to align them with the strategic goals and objectives of the company by allocating the resources and capabilities effectively in order to gain competitive advantage over its competitors.
Pros: great opportunities for learning
Cons: too much work politics
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