Overall
Promotion
Salary
Work/life balance
Culture
Leadership
I am a passionate individual always striving to improve myself.
I am a highly motivated individual. I am passionate, meticulous and a good team player. I enjoy challenges and providing excellent customer service. I always strive to get the best optimum results.
Pros: Great opportunity for promotions
Cons: Dislike dishonesty,
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Well experienced
Managed staff of 122 and fleet. Service delivery and customer relationship management is my daily work whilst providing different service and technologies. I have come through ranks and different divisions over the years, therefore I'm well experienced in managing different fields within this space. I had good relationships with all stakeholders including my Co workers and other stakeholders. I have been empowered in leadership and management of the most important things in the managing people, technologies, fleet, customer relations, etc. I enjoy working with people and achieving set goals. I like installing a winning mentality on my subordinates. My challenge though is that theft of equipments that affect or disrupt the services to be provided to customers,
Pros: Great exposure to different technologies and personal development
Cons: Disruption of services due to theft
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Im a hard worker can adopt to environment easily...
Im a mature woman who has been in the corporate industry for over 20 years I can adopt easily to a new environment because im a very friendly person Eager to learner no matter the chalenges and also adopt my knowledge and skills Im a Hard worker can always sees a task through to the end I take ownership in every task that is given to me and I can put my name on any job assigned to me Im Always willing to help others
Pros: Not much oppetunity for promotion ,because unfortunately it is about who you know and not what you know
Cons: no day goes by without chalenges
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Good communicating skills
to work at TELKOM has given me a better understanding of customer service and communicating with different types of people. and working on with different type of departments like Technicians and mange to handle a big volume of calls.i enjoy most to configure the Ruoters and by pass cables with customers ,the most challenging on this job is Technology and network. to work with customers is my talent because since i left school i worked with customers i have also do have computer skills which is not a problem because i can even do multitasking while working send emails communicate with management about important information related to the job.
Pros: Technician
Cons: Overtime
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Challenging Days
Daily tasks include dealing with Enterprise customer projects. Roll out project issues such as logistics tracking, customer feedback, coordination of porting and activation of services. Managing 15 staff including performance management and interacting on executive level with regards to statistics, roll out plans, connection and revenue targets. Interacting with sales teams to enable them to meet targets and use fulfillment services in order to create a feedback loop on project statuses and enable customer satisfaction index targets to be met.
Pros: Great working environment and challenges.
Cons: Little opportunity for promotion due to corporate equity requirements.
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Excelent exposure to all aspects of HR
Provided daily HR business Partner services to CEO and top management of Telkom Mo ile business, which included all aspects of Human Resources, Recuitment, Talent Managemet, Retention, retrenchments, Labour relations, performance manegement and coaching and mentorin, inter alia.
Pros: Exposure to top management and business strategies
Cons: I had to oversee many retrenchments and business outsourcing
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Hardworking,team player and fast learner
Iam Hardworkier,team player and fast learner, i adapt to any change very fast, ihad customer service skills I like to resolve customer issue a soon as possible to keep loyalty
Pros: I enjoy serving customer and making them happy
Cons: I always work extramile for my customer
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CCNA
Managing the customer network.I am a Lady aged 40 years. I have National Diploma in Electrical Engineering in Light Current (NQF Level 4) from Pretoria West FET College in South Africa 2003. I have had the opportunity to get exposure and experience in different Networking environments both at private public sectors, in a team and independently. I have also added to my experience and qualification a Certificate in CCNA from Torque IT. In addition to these qualifications I have done the following short courses within my current employment and obtained Broadband Access Technology Certificate; I have good relationship with my co-workers working as a team. I have learn that to work with customer is very good. It make me to have good listening skill,good communication, and to be accountable with everything you do. I enjoyed to work with customer everyday. The most challenging is that you work with different customer & incident daily
Pros: Network Administrator
Cons: Shift worker 12 hours
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GROWTH
My journey at Telkom has been thus far knowledgeable (constant formal and informal training), very challenging for me professionally, emotionally and physically (change is constant, no 2 days are the same, so you forced to step up accept the change instantly and perform your duties) Almost every year teams are rearranged hence you must constantly adjust to working with different people and adjusting to their different work styles, opinions, attitude and become a team player, providing support and accepting and providing criticism in a constructive way. I have learnt and development in unmeasurable ways both professionally and personally which has promoted my growth and success. I enjoy most new challenges, new project and promotions that entails learning new strategy and new mind adjustments. The most challenging aspect of my job is red tape because I know I can deliver and exceed expectations however such restrictions prohibit me from excelling.
Pros: Enjoy my job and package is not bad
Cons: no growth for promotion-possible retrenchment
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No longer working there
I'm no longer working for company, I got early package when they were offered to avoid retrenchment. No opportunity of going to high positions. No motivation to improve ones studies.
Pros: working experience
Cons: no growth inside
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