Overall

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Salary

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Culture

Leadership

Ubank Reviews

 

My experience

Great company to work for more as Sales and Services Consultant, we get to meet and interact with different people from different countries with different backgrounds and yet had to treat them equally and provide best service that can satisfy different classes.

Pros: Their clients are the best
Cons: System challenges

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Keeping clients satisfied

I was working at ubank but not anymore, nevertheless, the experience has really helped me as a working individual. There is nothing so precious like giving a service to clients and to walk away excited from the service you rendered. The importance of all this, is to pay attention to anticipate clients needs. Colleagues were friendly and was easy to build a relationship with them. To have a healthy working environment it is important to pay attention to communication and be enthused towards your co-workers. Although sometimes it can be frustrating to deal with moody and negative people from day to day basis, I have learnt to understand the gesture given and ignore the bad detail.

Pros: Making targets and mostly exceeding them can lead to promotion. Thats my goal.
Cons: Long working hours means good profile for oneself

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N/A

I have thus far been satisfied with my progress and growth. I consider myself to be loyal, honest and a trustworthy employee and place a high output on my work. I have good organization skills and work well under pressure. I am a team player with the ability to communicate verbally at all levels, with the main objective being customer care & service. I have a real talent for dealing with people and am always eager and willing to learn. Taking initiative when faced with different challenges is one of my strong character traits. I want to assure you of my definite interest in a position and should my application be successful I will serve the company with utmost dedication.

Pros: Pros
Cons: Cons

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Excellent learning curve

I work with various reports and with a number of stakeholders. The work environment is great, its like my second family. I've learned to be more assertive and always be open to constructive criticism. I enjoy working with various people with different backgrounds because then I can learn alot both professionally and personally. I do alot of analytics and getting people to own up to their mistakes is a problem, most people don't want to take accountability. Overall Ubank is a great company only if management can start appreciating and increasing staff morale.

Pros: Its like a community, great environment
Cons: No appreciation for staff

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Cover letter

This industry I work for, have learned the ongoing debt in mining communities The Bank has great culture of intergrity and excellent team work. the environment and peers have very pleasant relaxed atomosphere. the learning curve -: the Bank focus to take care of our customers and our community with knowledgeable, honest support and convenient, easy-to-use banking products what I enjoy more is to realize that happiness is more important than money. in that way the Bank keeps their customers and the end bonus is profit. The most challenging aspects of the job when there is communication breakdown due to language berear.

Pros: i have grown and gained extra expectise
Cons: to be able to service customers within the SLA to maintain happy customer

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You learn how to listen and respond to people.

your co works. Achievements are celebrated by all and support is given to grow yourself and the companyYou learn how to listen and respond to people.respect and care fore your co works. Achievements are celebrated by all and support is given to grow yourself and the company

Pros: Achievements are celebrated
Cons: Long working hours

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Banking industry

High-calibre seasoned Marketing and Communications Practitioner with 20 years of experience in public and private sectors. Provides effective communication strategies, advice, and support to Chief Executives, Board of Directors and Government Ministers. Extremely adept in business transformation and change including restructures, brand change, regulatory programmes and new markets. Strong performance in the development and delivery of corporate communications solutions to diverse target markets. Excellent experience in personnel training, team building and leadership. Company spokesperson.

Pros: Service industry
Cons: Low low salary and no benefit

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It was okay, no complain. There was a lot of new learning

We use to work 8 hours per day. My relationship with the core workers was excellent, if there was any problem we use to discuss it and solve it and move on. I have learnt to work in teams and group work , i have also learnt to draft processes and procedures of different department. Some of the project were urgent and i had to stop what I was busy with and do what is urgent first.

Pros: I study the problem first and analyze it before I take decision
Cons: Normal working hours (8 hours)

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There is a room for growth

I work in an environment that is friendly and allows me to give my opinions/thoughts. Since I was a macroeconomic analyst intern before where I am right now I learned how to program with SAS and I had already had analytic skills that I incurred from my previous job. The challenge about the job is at the end of the month when we do reporting and have to assist other departments too though it is not acpeoblem. I enjoy the atmosphere and how helpful other employees are.

Pros: There is always something new to learn
Cons: After graduate program, nothing is guaranteed

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Always Learning something new and growing as a professional

Great working environment, cannot fault the organisation of processes they have in place and that promotes the culture of the company feeling like "home".

Pros: Great opportunity for growth, depending on line of work
Cons: Long working hours and seldom recognition

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