Overall

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Salary

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Fnb Reviews

 

I feel like I am working at my company,because we allowed to come with suggestion to improve our working condition so to our jobs.I love the treatment,respect they are giving me. You work hard you get rewarded for that,what i love is when they encourage creativity among the workers. I have learnt that time management is of paramount in my work place and customer care is what you need to practice. We are like brothers aand sisters and we respect each other and dont interfer with other job. The most challenging is when you have to drive to a place when you dnt know it,and had to do after hours work(over time)

Pros: n/a
Cons: 12 hours

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Self Driven talent

I'm a challenge driven person with the desire to learn new technologies and skills. On a daily basis I double check and manage the team's escalations and support my colleagues in maintaining good customer relationship by encouraging effective/proactive communication.

Pros: Large fast growing enterprise environment
Cons: Travelling to Johannesburg daily

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Sales, Customer Service, Team Management, Team Leader

Branch Controller -Manage and direct staff in terms of their daily sales and customer service. _ Do daily sales / customer experience stats. - Make sure that their daily/weekly/monthly targets are met. - Look for new sales / business opportunity to grow the business I enjoy sales and attend to customer needs and build good customer relationship. Most challenging aspect of my job is when we are not on target and to work out a strategy on how to overcome this challenge. Excellent relationship with staff and management who treat me with respect - value my contribution in the team. _

Pros: Do regular promations - Internal and external
Cons: Do not have a problem working long hours

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Top performer

Working at fnb is challenging and a good environment to work in. Team based environment. Monthly rating performance Growth opportunities Call center environment

Pros: Great opportunities for growth
Cons: Long working hours

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FNB Home Loans Excellence

-Team work is essential -Multi departmental learning and growth -Multi skilling and product management -System testing and product manipulation -Reports and daily planning to reduce and meet SLA's -Title Deed recalls and document management -Bond Cancellation Figure Calculation The most challenging aspect of this job is the client interactions after the incorrect information was given to them. Managing Attorney cancellation periods to cancel the mortgage bond within 90days of issuing cancellation figuires.

Pros: Learning how system development and innovation build FNB
Cons: Poor peoples Management

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Good learning stage

nice institution, challenging and stressing work.I have learned that customers are taking centre stage. i enjoy interacting with customer. its challeng to keep up with dynamic target

Pros: great opportunity for marketingh
Cons: challenging targets

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Excellent learning curve

Attending to clients needs telephonically ,managing clients accounts and sending out statements. I am a team player I work well with others I really enjoy assisting clients and making a difference

Pros: This job has built my self confidence
Cons: Working on weekends

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Great company culture

First National Bank has a great company culture but unfortunately there is no work life balance and also no growth opportunities. FNB does offer Great staff benefits.

Pros: Great team work and culture
Cons: No work and life balance

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Excellent opportunity for learning about banking industry and products.

FNB as it is well known for being an innovation champion is a best place to persue a career within the banking industry, this as the opportuniy for learning is key and the is no seniority. Great place to work as each day is a challange. The atmosphere is to die for, filled with different activities to keep staff or employees motivated, and the is a open door policy. As an administrator this all helps a lot especially because in my line of work interacting with different department's is key to get the job done, the key hear being to always put the interests of the client first. In this fast paced environment one has to apapt and always ask questions in order to be the best in delivering work of the highest quality. One has to be ethical, effective, accountable, helpful and innovative.

Pros: great opportunity to learn as you are exposed to all the greatest minds in the banking field. Great work environment, great food, great benefits altogether. perfect working hours too. and the dress code is not an issue as long as it is appropriate for work.
Cons: human behaviour towards change,

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Fast learn and pantualy

I am fast learner.enjoy working in team meet target and mina to be recognized.I am holding qualification of National banking servuce NQF level 5.ì have 4 years experience in different department in banking I worked as debt collector,a Teller,and asked advisor.I am currently unepliyeed as I was retracted.

Pros: Meeting new people
Cons: Working sundays

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