Overall

Promotion

Salary

Work/life balance

Culture

Leadership

Metropolitan Health Reviews

 

Excellent experience

I AM A YOUNG LADY WHO ENJOYS A DYNAMIC WORKING ENVIRONMENT AND WOULD LIKE TO BE EXPOSED TO NEW AND EXCITING CHALLENGES, I AM A KEEN LEARNER, EAGER TO ACCEPT RESPONSIBILITY AND I AM COMMITTED TO MY WORK. I HAVE GOOD PEOPLE SKILLS AND HAVE THE ABILITY TO WORK UNDER PRESSURE .MY TELEPHONE MANNER IS EXCELLENT AS I HAVE WORKED IN POSITIONS THAT REQUIRE BOTH EFFICIENCY AND THE ABILITY TO THINK ON ONE’S FEET WHILE ALSO BEING POLITE BUT FIRM . I AM LEVEL HEADED AND POSSES GOOD LEADERSHIP QUALITIES. SHOULD MY APPLICATION MEET YOUR APPROVAL, I WILL BE AVAILABLE FOR AN INTERVIEW TO OUR MUTUAL CONVENIENCE. IF YOUR COMPANY EXPECTS A GREAT DEAL OF DEDICATION FROM THEIR EMPLOYEES, THEN I WILL BE A VALUABLE ASSET TO YOUR ORGANIZATION

Pros: nothing much but i have grown
Cons: long working hours

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N/a

The environment it is very good, people are good a place to be. management forgets that people needs to grow not only academically also financially. what is being paid really it is an embarrassment more especially once is in. the is no growth in this company

Pros: No growth
Cons: 8 1/2

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HR learnings

Creating Job adverts, processing resignation and completing UI-19 forms for retrenched employees is what i do daily. solving HR queries and preparing salary packages with bonus, medical aid and pension occurs daily during my workday. Filing all employees documentation on our HR folders is a daily duty. I like recruitment and selection mainly conducting interviews, salary packages and working with spreadsheets doing auditing is what i like, what i like least is doing in depth payroll related work. i have learnt that relationship building and networking is very important it makes the recruitment process a lot more easier and satisfying and also that is is important to do follow ups.

Pros: Younger people grow fast in the business
Cons: Inconsistency of HR methods and methodologies being applied in the business

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Great learning experience

dealing with an irate member and still remain calm be able to give answers to that member, I am a team player with greater efficiency. I have learnt to confirm benefits, reading of claims and processing of membership applications. I enjoy assisting members coming up with solutions solving clients queries. The most challenging aspect is delivering bad news like when claims are not paid by the scheme and member has to pay from their own pocket.

Pros: great working experience
Cons: dealing with irate members

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Interesting

Worked with a great team that strives for personal growth and has team work. The team was under bad leadership which led to morale breaking down and resignations

Pros: Team work
Cons: Bad team leader

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Learning curve

There is not much growth. Monday to friday job and normal working hours. I have had good and bad experiences within the company. I enjoyed having to work with variety of people and different cultures. I have learnt alot about the company and medical schemes GEMS.

Pros: There's no growth within the company
Cons: Normal working hours

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Extensive learning curve

Hectic days as we working around turn around times which promotes engagement of all team members to stick to your decision made. As an assessor it promotes application of medical background and experience

Pros: eg Great opportunity for promotion
Cons: eg Long working hours

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Excellent learning Curve

My current role to be taught me patient, to listen and communication skills. As i am working with a medical aid have learned to appreciate small things and be grateful of life. it make me happy when i can hear that i have given the customer the satisfaction they were looking for. The most challenging aspects of my Job when i feel helpless due to the processes that have to follow, benefit exhausted member needs there.

Pros: new challenges
Cons: Long working hours

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Excellent learning curve

I enjoy what I am doing at the company, I'm just getting bored of doing the same thing everyday. We are more like family, than colleagues at work. I never experienced problems with any of my co-workers. A lot of what I know about administration and medical scheme regulations comes from working at Metropolitan.

Pros: giving you a chance to study with the help of the company
Cons: underpaid

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ECXELLENT

i worked with metropolitan health as contact center agent i was administrating for gems medical aid and processing claims for doctors and confirming the benefits for the members and doctors and worked with all the clinical things when a member wants to be admitted at hospital and others factors that all members of gems can face in the medical aid of gems and also we were working with the hole call center of the gems medical aid.

Pros: growth
Cons: 08H00-17H00

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