Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Personality
I was nominated by management to be part of the people who redesigned the Gems Learning and Development training manual for a period of 3 months starting from 01/09/17 till 31/11/17; we completed the project and submitted it for approval I have also been appointed as a member of Employment Equity Committee and am the Secretary for that committee
Pros: career development
Cons: less promotions
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Call center experience
Dear sir or madam My name is Mika, previously I was working for GEMS Metropolitan health as a client service agent. It was a learnership of which I feel has enhanced administration skills and generally dealing with customers/clients. Working wishing a call centre enhanced my computer skills, good telephonic communication and typing fast while I deal with queries, generating feedback and emails, and capturing data while on the call. Dealing with medical aids opened the opportunity to learn how to interpret claims and process claims. Experience in MSword, excel, MS outlook, MS office and archiving documents to unity. Also dealt with service providers and hospitals authorization. I am used to working within a pressurized, fast l, and result driven environment. I am still young and looking up to taking any challenge that comes my way, as I am bendable to learning new skills.
Pros: Excellent environment to learn new skills
Cons: Technical issues
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I had enough training on capturing different medical claims.
DUTIES Validate the information on all medical claims from patients and doctors seeking for payment from their medical aid company. Reviewing claims thoroughly to ensure that there is no missing or incomplete information. RESPONSIBILITIES To approve or deny payments to doctors, it is vital to read the claim correctly and asses medical documents. ACHIEVEMENTS Medical knowledge communication skill problem solving team work technology related systems
Pros: l dependable, flexible, friendly, hard working, expressive, formal, punctual and being a team player).
Cons: Being too critical of yourself, Attempting to please everyone,Being unfamiliar with the latest software
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Learning curve
There is not much growth. Monday to friday job and normal working hours. I have had good and bad experiences within the company. I enjoyed having to work with variety of people and different cultures. I have learnt alot about the company and medical schemes GEMS.
Pros: There's no growth within the company
Cons: Normal working hours
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Exellent
I like typing and filling document alphabetical so it can be easy to find them. taking calls and messages send to the relevant department or people like to be busy the whole day always make sure my duties are done for the day. I like to learn new things every day. like challenges.
Pros: yes
Cons: yes
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It was a great learning experience
I grew from from being walkin centre advisor to Business unit coordinator, I had an opportunity to up skill myself and furthered my studies as well. I could have stayed and worked many other years if I didnt have to go back home
Pros: they recognize hardworking employees
Cons: Merger with Momentum brought uncertainty in term of job security
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Wellness coordinator
There is a lack of communication with staff Staff is not appreciated Co-workers are great and have the same gripe I used to enjoy doing events The day is not planned effectively. Have to do what is given to you for the day
Pros: Cannot think of anything
Cons: No appreciation. Lack of transperancy
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Working at Metropolitan Health
Enjoy working with my current team and managers as well as learning to work closely with various government departments across the country. I've no real challenges regarding my job.
Pros: Great environment to work in.
Cons: Working on contract basis.
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A learning curve
Working for Metropolitan health has been a great experience, i have learnt a lot on how to deal with difficult members and members whom are frustrated and mourning. how to be a team player and how to turn an impossible situation into a possible one
Pros: opportunity to do what i enjoy
Cons: not enough money
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N/a
The environment it is very good, people are good a place to be. management forgets that people needs to grow not only academically also financially. what is being paid really it is an embarrassment more especially once is in. the is no growth in this company
Pros: No growth
Cons: 8 1/2
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