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MTN Reviews

 

Excellent learning curve.

My typical working day is excellent and my relationship with my co-workers is very good. I have learnt that a customer should be treated with respect and they are very important to the company. I enjoy talking to customers daily and getting to know the day by day. The most challenging part is the salary because the company does not correspond with the contract we signed up for.

Pros: Great opportunity
Cons: Working Monday to Friday

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No growth

Some days can be a lot of pressure when back log of devices. Team work No growth Learn a lot of skills, and how to use a lot repaired equipment, like dispatch, book in devices, inventory that made us multi skilled

Pros: No growth
Cons: Working weekends

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Excellent learning curve

Working at Mtn has been the best experience for me. Working in such environment got me to understand how the customer base works and understand that customers are always right.

Pros: Gained experience
Cons: None

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Mtn review on my job and duties overall

I start work at 9 I log into the system and prepare all my systems that I'll need for the day I sign for the float I received for my till. I assist customers as they come in. Sim swops, contracts, fibre, upgrades, billing, queries, complaints, stock take and phone usage assistance. I take lunch at 2,relieve other consultants, I cash up my till and balance, do the store reports and close shop. I have a good balanced relationship with all my colleagues I love interacting with different people and giving good service. Sometimes customers come in for things that isn't my job. There's complaints and queries and customers can be difficult if you can't solve their issue on the spot.

Pros: Different challenges daily. Good interaction and skills development daily
Cons: Retail hours and weekends

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Excellent learning curve

Working at MTN is great, the environment , the people that work there are awesome and theres greato grow, however the working hours are a bit long for the salary offered as a basic salary

Pros: uncapped commission
Cons: long working hours

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Great corporate culture

Great place to learn an grow. Not without its usual corporate challenges but overall MTN takes care of its people with some great perks and incentives.

Pros: Great learning cuve
Cons: Long working hours, bonuses

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