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Santam Reviews

 

Review

I have been working at Santam for along time. It I a very good company but not in the department I have for. Things change on the regular which I don't mind, but mostly lateral moves are made with in the department with no salary increases as different work is being done. I am a bit tired of my surroundings and in need of some change of scenery. I want to meet new people and work well with them. Basically I need a new work family who appreciates me as I would them.

Pros: Great company to work for
Cons: Just not the best department I worked in

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I am a Bcom Finance graduate.

I am a Bcom Finance graduate. I am looking to develop a specialist skill in this area and build a successful career. I feel that the finance department would be the ideal place for me to begin my career and to have my skills developed and I believe that I will be able to exploit my potential to the fullest ,thus I can be an excellent addition to your entity because of my enthusiasm, motivation and drive to make any opportunity I am granted with success of strong focus, dedication and hard work , I am a dynamic and committed team player who seeks to maximize learning from professional and social exposure, while contributing to the success of an organization. I believe I can handle working in high pressure environments while maintaining accurate, timely , high quality and quantity output.

Pros: Is good working for a huge company, it focused a person's to learn fast about high pressure environment.
Cons: What am currently doing is not related with what I studied.

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Dedicated hard working with excellent experience

 Handling telephone queries of intermediaries and clients laise with our contact center department , (PL, CL & Claims department)  Build relationships with intermediaries, contact centres, claims and all other relevant stakeholders  Follow up on outstanding issues/problems – underwriting, claims, etc.  Support with policy screening – forward to intermediaries for their comments  Signing of CPM schedules on-line when received from intermediaries  Preparation of documentation and stats needed for the Relationship Managers meeting with the intermediary.  Distributing circulars and info of interest to intermediaries  Attend to Walk in Clients  Office Support (ordering of stationery , Meeting setup, payment on invoices )  Assisting the Relationship Manager , managing his and her Diary and other Queries , booking of accommodation or any booking requirements )  CRM System, Mainframe,Guidewire . Policy Centre System.

Pros: Gain extensive experience
Cons: normal working hours

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It has been a good learning curve

I have have learned lot in my current company. Now i know how to do Endorsements, Amendments, renewals, Issuing new policies, Cancellations, working on Kit and on all Tial. I have gained alot of experience.

Pros: getting as much as experience as possible
Cons: remaining in the same position

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Excellent communication, exellent learning cuve, Team player

I am a FAIS Representative for a specialised division of Santam called Travel insurance Consultants and I have been occupying this position for two years. I closely work with specific medical aids, FNB and Capitec bank with regards to their travel insurance (underwriting guidelines and processing policies). The position includes rendering financial advice to clients and sales. I have an NQF level 4 in short term insurance with a 120 credits, a National Diploma in Public Relations Management (which included Media Studies, Business Management and Communication Science as major subjects). I have Good communication skills Maintain relationships with all stakeholders Paying attention to detail Problem solving skills and conflict resolution within the workplace I dedicate myself to my work and work well under pressure. I am passionate about events management, planning and working within a team. I know how to manage my time and I always try to grow a passion in everything I do and I am always learn

Pros: Great promotion opportunity
Cons: Long working hours, distant from place of residence

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I am a very positive person and willing to learn anything.

Telephone Consultant - Assist brokers telephonically with amendments - Capturing of amendments on Persitel / Policy Center - Renewal amendments - Request renewal schedules - E-mail amended policy schedules to brokers - Unpaid premiums - Debit order enquiries - Confirmation, border and cession letters - Cancellation of policies - Quotations - Handle e-mail amendments - Taking messages if necessary We work as a team. I have great relationships with all of my colleagues.

Pros: growth opportunity
Cons: Very stressful. Daily targets.

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Team work

Good and growing company caring about employees, good values, friendly staff members, independence, I enjoy dealing with brokers, dealing with big books

Pros: maybe great opportunities, they hadn't been practical on my side
Cons: overworked

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Santam is an excellent company to work for.

With a department of more than 50 people, I get along very well with everyone. I treat people individually according to their personality type. What I have learnt though that I cannot please everyone at the same time, so i do manage my expectations but because their are so many managers, i have to space my workload accordingly. I enjoy planning and organising my managers lives, it gives me great happiness that I am able to make their work life easier and they can depend on me.

Pros: Great opportunity
Cons: Travelling to work

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An expert in financial reporting, data analysis & training

support business by generating comprehensive reports on operational &financial data;detecting trends & inaccuracies;resolving complex business cases & driving overall operational improvements financially. Daily attend to adhoc request from strategic relationships built with business, identify deviations, summaries finding & recommend corrective actions to aid improvement & decision making. Weekly attend status meetings to present findings & engage management on alarming issues. Monthly monitor costs, query deviations, do trend & performance analysis, scrutinizing positive & negative outliers, report findings to the Head & its Man Committee. Do budget forecasting twice a year. Part of the Social team - celebrates staff by doing birthdays, baby showers, etc - boost staff morale enormously. Enjoy interacting with people; deadlines & transforming data into meaningful information to aid business optimization. The *Cherry on top* is seeing the results of successfully enabling business improve & achieve its goals.

Pros: Agile with new learning opportunities each day with the type of adhoc request received and growing need for our expertise
Cons: Deadlines, errors can cost business hence accuracy is key

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Excellent learning curve

I am in a very different industry for the first time ever since I started working as a Credit Controller and feeling so relaxed and cared for by my colleagues. I have learnt that a high salary is not important but the peaceful work environment. I enjoy the laughter in the office. The most challenging aspect is only on month ends when I have to leave huge unmatched claims due to incorrect claim numbers and or having a claims that have been raised incorrectly.

Pros: Good opportunity for me to learn how insurance companies work.
Cons: Traffic from Johannesburg CBD

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