Overall
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Culture
Leadership
I have been part of Standard Bank Foreign Exchange for more than 9 years.
I have been part of Standard Bank Foreign Exchange working under different departments for more than 9 years. I hope my experience will add value to your good company. Please don't hesitate to contact me if you need more academic documents.
Pros: Time for change
Cons: Working Shifts
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Customer service consultant
Address : 22a Grafton and webb Yeoville , Johannesburg 2196 Date : 04/03/2019 Company : Standard bank Position : Customer Consultant
Pros: non
Cons: 8.5 hours per day Monday to Saturday
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Excellent learning experience
Working at standard taught me a lot in how to deal with money,irrate customers and systems. We had flexible hours to accommodate night shift and day shift employees. Working with all kinds of individuals reached you respect and culture. Learning courses keep you informed and compliant.
Pros: Great experience and learning
Cons: Minimum growth
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Experience
I have a good accounting experience and a degree in accounting. I am also good in excel and have a great pastel understanding.…...….................................................
Pros: Great benefits and development opportunities
Cons: Low chance of recognition
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Excellent curve learning
I was working for standard bank. I enjoyed working with customers and meeting targets that are set for you monthly. We would compete with my colleagues with meeting targets.sometimes you would serve difficult customers and make you wanna quit your job but if you strong enough you wouldn't let them spoil your day. I have learned that you don't have to take things personally when dealing with customers.
Pros: Great opportunity for marketing
Cons: Long working hours
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Excellent learning fast
For i am ready to work. I am able to learn fast and working under pleassure. I am a hard worker who doesn't mind to work with others And i love to work daily. This job will be a blessing to me i will be glad to have it
Pros: great opportunity for promotion is after 3 months
Cons: 8 hours
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Organising skills and communication
• Timeous receipt, analysis, and response of Section 27 requests received from the FIC and subpoenas from Group Legal. • Ensuring that the bank’s products and services are not abused by money launderers, and to ensure the ongoing capability to detect and report suspicious transactions. • Gather and capture information to ensure a streamlined workflow in the unit. • Regulatory Reporting by capturing of detailed suspicious transaction reports to the FIC. • Keep records and fill of all documentation and information provided regarding the Suspicious Transaction Reporting (STR) activities. • Ensure that all STR’s files are filed correctly to allow for easy retrieval. Preparing documentation for responses to regulatory requests received. Understand the banking source systems and ability to interpret output received in the investigation and analysis process.
Pros: I have been lucky enough to travel and train in other countries about compliance
Cons: I dont like working shifts
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Good learning curve
what I love about this work is the challenge that we come across every day, I enjoy to be challenged so that I wont be relax at work. the college are welcoming and respectful. what I do not like it that there is no recognition.
Pros: great opportunity for learning and upskilling
Cons: no weekend off and long hours
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Excellent learning environment
it's hard work the more workyou Putin the easier it get,had an excellent team who understood where I come from,driven team that always assisted each other when it came to business matters.I've learnt to be patient,I've enjoyed team building activities it made the tea connect together on.not just a work ing situation but personal aswell.most challenging aspect is serving all customer at month end as there is a huge crowd of people needing our assistance
Pros: experience
Cons: more work
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Excellent learning curve
Gained a lot of experience in customer service and call centre in a banking environment and face to face...have excellent computer knowledge and people skills.
Pros: great opportunity for growth
Cons: working under pressure
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