Overall
Promotion
Salary
Work/life balance
Culture
Leadership
It was a very good experience
Who helping customers to place their bets The environment is excellent, colleagues and great management And the Business of the details was to be patient with customers personal grow and decision-making
Pros: A lot of opportunities to grow within the company HR admin supervising it helps with leadership
Cons: 21 days a month 8 hours per day off days during the week twice
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Learning curve for teaching people how to place bet
Good day My name is Vuyokazi Ngumbela. I am outbound call centre agent. My job is to help clients to place bet online. Give them support, Or assist all those who wants to register online.
Pros: No opportunities
Cons: Long working hours
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I have financial economic and accounting certificates I have an experience of working with computers
I have financial economic and accounting certificates I worked for supabets Gaming group as an assistant manager for 5years. I have an experience of working with computers also working with money as I've worked in the cash office. I am willing to work understand pressure if possible.i can also work as an IT.
Pros: I've promoted from a cashier to a cash office clerk,from cash office to a supervisor or an assistant manager.
Cons: I've been working for 8 hours daily and overtime when requested
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Personal and career development
I have made good relationship with my colleagues and I enjoy to work with them. We share lot of responsibilities and upskilling each other on different duties to assist during other's absents. I have upskilled myself from loading data to become a website trader within 6 months of my employment at supabets. I enjoy to resolve customer queries and offer good customer service to our clients to make them happy. I have also learned that my job as an employee is to make my boss shining by doing my daily duties exceptionally well.
Pros: Growth
Cons: Working during holidays
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I've learnt how to manage customer service.
What I enjoy most at work is when a customer gives me tips, the realitionship I have with my co-workers.Most challenging is dealing with an angry customer to come up with a solution but at the end it teaches me how to control myself inow such circumstances. The working hors are sometimes okay but there are days when they are unacceptable like knocking of at 10min. Above all I love my job but would want to work at a different department or something different with what I'm doing now.
Pros: Great opportunity to learn how to deal with different kinds of people
Cons: Deal with angry customers
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Learned a lot about customer service
- My day started from 6:30am to 14:30pm. - My relationship with colleagues was fair - I have learned to be patient with clients and make sure that their queries are handled indefinitely - Moving to a different department. From call centre to monitoring branches monies. - Is working on holidays and weekends, no rest.
Pros: Great opportunity for being promoted
Cons: Working on weekends and public holidays
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I am a team player , getting well with colleagues , and most enjoy working around me,every and also having luneh with me .. i enjoy eachaving ande everyday at work to meet my colleague . I have learned that at work you learn to accommodate every body just to make sure work is done properly.
Pros: I will love to be a supervisor one day .
Cons: I do everything in my power to see that my work is done to the best of my ability
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An excellent learning i h ave experienced is to deal with customer service
dealing with customer at all times u must be calm and know that good service is important and knowing the importance of the well being well dressed as at all time and no late coming.my relationship with worker i am easy to work with and get along with people easily and know my job so i do not take my personal issues with me at work.i know my work is important at all times.
Pros: it will be a great pleasure if i get this job .
Cons: yes i can
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No room for growth
good relationship with co worker fun environment with no pressure or deadline great management great relationship with clients No room for growth, you do the same thing everyday
Pros: working with friendly clients
Cons: only one day off
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Great experience. I was given the opportunity to build myself and my knowledge.
Unfortunately it was a boring job as I did the same thing everyday. It was challenging as the work load was alot to do for the day. I did my best and managed for 4 years doing the job. I mainly learnt how to use Microsoft office, how to do reckons, how to manage my time and prioritize which was more time consuming and more important. I learnt how to be more focused so there aren't any mistakes as I could not afford to make mistakes due to dealing with branch staff salaries. I enjoyed interacting with colleagues and working as a team. The most challenging part was trying to do alot of work daily and managing time as well as accuracy and making sure that everything is in order
Pros: Great learning experience
Cons: No growth
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