Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Work life at Vodacom
Its a dynamic company that is continuously changing. The industry itself is dynamic. I work closely with Call centre operations as a produce report for the call centre performance daily, weekly and monthly. IO have a very close relationship with the business. Since I joined in January, I have learnt a lot about call centre operations, the systems and the data. The most challenging aspect of my job is the data quality and integrity
Pros: Dynamci enviromnent, one does not know what to expext in each day as call centre operates in the here and now
Cons: systems are not reliabel eand processes are not availabel sometimes
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Good communicatin skills,team player,can analyze problems
well basically here i deal with customers on a daily basis,deal with contracts,sim swops,upgrades,direct sales,manage stock,deal with complaints and stuff like that,working with my team is the best thing ever as we get along well and i enjoy ever minute of it when am with them,i have many things here such as being computer literate
Pros: good customer service
Cons: long working hours,
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Excellent learning cave
I had worked at Akeso Clinic with Mmoni Aphani. There I had the chance to serve my reception/admin clerk skills and customer services for 2 an half years, during my 3 months’ probation which was decisive in choosing my career path. Besides work experience I participated in a great range of social activities and held roles as an assistant to every doctor that need help and colleagues too. During those activities I sometimes worked overtime and sometimes would lead the team if my senior admin clerk was absent. Taking part in extra-curricular activities provided me with invaluable organizational, public communication and leadership skills
Pros: grate opportunite
Cons: long working hours
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Excellent learning curve
1St line technical support to resellers and direct clients for broadband packages including broadband fibre, LTE, wireless, ADSL and vodacom satellite. We provide 1St line checks if system is still down we then escalate to 2nd line support where we would be liaison with clients following up on the service request logged to the 2nd line support. I have learnt that updating your client and showing your willingness to assist is the key to best customer service. I enjoy bringing a smile to each and every client I assist. My challenge is when I request assistance from someone and they don't deliver assistance on time bringing a bad name to the company.
Pros: great opportunity for growth
Cons: easy adapt to change and pressure
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You learn an extreme amount about business
very high end corporate environment, fast paced and pro-active.The environment is demanding but independent. you learn to work as a team and individual. I enjoy the amount of experienced gained and to learn how big corporates operate. Our teams work is in high demand en therefor can be stressful as we work on stringent timelines and deadlines. I have a very good relationship with co-workers.
Pros: environment
Cons: no benefits
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Always on time
I am not involved at any drug substance i am always sober minded and can think out right,I always like solving issues and happy endings. I love magical moments when having to solve or convince a difficult client. I do not entertain work gossip. I have learn to always keep record of my customer's profile.
Pros: Getting more incentives
Cons: No growth
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Project Management related functions, budget, scope and recources
Day to day management of resources in terms of cost and contractors. To ensure that the projects been delivered within scope, budget and Time according to service level agreements. Prepare management reports and provide feedback on weekly basis. Have contractor meetings to discuss progress and delivery within SLA's. Excellent working relationship with coworkers, this is essential for teamwork. I am working under tremendous pressure and enjoy solving problems. Most challenging aspects is to complete project in time under current financial and limited resource conditions.
Pros: Will be working close to home as I stay in Bloemfontein and will benefit my farming activities on the farm
Cons: None
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Hard working person who is willing to increase the standard of working on a daily basis
I'm a team player who wants to win all the time.encourage my team if we fall behind and come up with ideas where they're necessary.hard working person.a go getter and a self motivater.
Pros: will to become a team leader
Cons: can work any hours
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Excellent learning curve
It was really great working there working hours were reasonable the culture and vibe were great theres is also growth we always had training so it was a great learning curve the team buildings were good we got to know and understand each other
Pros: Great opportunity for promotion
Cons: Working sundays
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Excellent Learning Curve. Oportunity to climb the copoarate ladder
A typical work day: Driving the department and divisional stratey through communucation with various stakeholder levels in the company. Relationship with co-workers: Have a sound relationship with co workers which is beneficial as it assist in cutting through red tape and asssits in with the delivery and completion of tasks timeously. What I have learnt: I have learnt that it take team work in order to deliver on the required objectives. A manager needs to build a good work relationship with staff in order to obtain the best performance output from them. Management means balancing work performance with staff personal goals. What I enjoy most: The interaction with various stakeholswr in the organisation. Being able to deliver a good product or service based on the strategy initiated. The most challenging aspects of the job is aligning other department startegy with your own as buget and resources remain and constraint. Regards Craig Christian
Pros: Great opportuinity for promotion, good company values and culture
Cons: Long working hours
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