Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Great learning curve and good for experience as well
Being here has really thought and grown me in a great way . Yes I can the pay is not good but the environment is great and being around people from different backgrounds and learning new things everyday is an amazing experience for me . The challenges which I encounter on a day to day basis is usually dealing with different kinds of customers with different expectations .
Pros: the colleagues are awesome
Cons: the pays not good !!!
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Excellent
I have done a certificate in computers and management and also bachelor degree in commerce and management. I have a 5 year experience working as a customer care consultant were my responsibilities were explaining customers invoices, logging disputes and resolving them at the same time and also cancelling customers account
Pros: Team leader
Cons: 8 hours
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Gain a lot of experience from the company.- Your relationship with co-workers -it is the good one
Providing daily stats regarding the performance position of the team Motivating the team Listening to calls taken by the agents and providing coaching whilst handling escalations Managing the leave application process and providing incident reports Handling call centre staff resignations HR Policies and Procedures Answering inbound calls in order to ensure that customer queries are resolved Logging faults Concentrating on resolving issues and finding the root cause of the issue
Pros: odfkbdobgkdfohbkrf
Cons: fdkobhmjdfokjfokf
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Great working environment
A lot to learn in business industry. How to handle different customers and how to make certain that they are happy for whatever they pay for. Always provide th he best service.
Pros: great opportunity in accounts / invoice department and promotion all in 1
Cons: long hours is not a problem hard work always pays off
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It was a challenging and educating experience
i really enjoyed working for Aegis. I got an experience of both inbound and outbound. their training was excellent and was exposed in interacting with a lot of people
Pros: great chances of promotion
Cons: difficult customers at times
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Less growth
The company is not bad for a student straight from secondary school, however I would say the campaign I work for, is not fit for a person with responsibilities as there isn't enough growth nor is there any benefits. Personally, I am grateful for all the experience gained in the company, but they should consider charging their salary structure.
Pros: Great vibe
Cons: Less salary
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A chilled environment
Long day friendly people long hours ...............................................................................................................................................................................
Pros: Young environment
Cons: Long hours
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Im looking for new job
I was hired by bidair but im working under comair the airline, where i board passege on the fligh, fill in paper work, check if the looking is oky, check if the are che ked in,
Pros: Good customer service
Cons: Delayed flight
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Learning curve as to not have too many expectations from outsourcing companies
Pros: Accessible work transport
Cons: Low salary
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Good company
I have done a certificate in computers and management and also bachelor degree in commerce and management. I have a 4 year experience working as a customer care consultant were my responsibilities were explaining customers invoices, logging disputes and resolving them at the same time and also cancelling customers account
Pros: Team leader
Cons: 8 hours
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