Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Great environment and learning curve for customer service
Working for first National bank was a great experience at a branch level as there is so much to learn in terms of finance and customer service. Employees working together as a team to achieve target goals as a family.
Pros: Great opportunity for customer service
Cons: Risks associated with bank robbery
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Money
Pros: Willingness to learn
Cons: Willing to work under pressure
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Service excellence
I enjoy working with my current team due to the collaboration amongst us. My daily activities include but not limited to providing support to the HRBP's, recruitment (from advertising the vacancy to background checks, to hire and induction), building relationships with my stakeholders by providing guidance and support with regards to policies, queries, performance management, etc. Compiling monthly reports and analyzing these to establish any trends. Assist business with the disciplinary process. During my tenure I have learnt that constant communication and interaction with stakeholders is very important in building sound business relationships and provides efficiency in providing a high level of performance. The best part of my current role is that I have been afforded the opportunity of being responsible for a small portfolio within which I have played an integral role in building that team.
Pros: Provision of exposure and learning opportunities
Cons: I have been in this role for a while
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Excellent innovative experience
FNB is constantly making new innovations making banking even more easier and -practical. It is always amazing of being part of implementing thier innovative ideas. we have a great team of employees and i get on well with all of them.
Pros: great opportunity for promotion
Cons: long hours
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Career growth
resolve social media complaints as soon as they come in. claim you own work to accumulate stats. i have learned emotional intelligence with working with people as our departments suffers from the pressures of the credit card division as a whole. the quicker you resolve complaints the better it looks for the team's turnaround time. i am not micro managed and everyone is accountable for their own work. customer satisfaction is our key competency. lack of communication in departments that cause customers to communicate is my main challenge.
Pros: great opportunity and career exposure
Cons: information overload
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Excellent experience driven
Quality Assurance. Great team works. HELLO Peter champion. Excellent work ethic. Superior attention to detail. Learning was an everyday activity most admired.
Pros: Great Exposure to the Complaince field
Cons: No complains at all
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People focused
working with people is challenging and enjoyable. I enjoy meeting different people and educating clients on better banking opportunities. I have learnt to work and communicate to all types of peiople.
Pros: Great Opportunities for people who have innovative ideas
Cons: long working hours
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New challenge and opportunities.
My work is not a busy and challenging as it use to be because most of our customers are migrated to self service banking channels.I have an amazing relationship with my colleagues we a team.Ive learned to deal with dificult angry customers and olso my sales skills on how to sell a product has been sharpened.I enjoy working in a demanding role because it keeps me active and wanting to prove myself.Making sure that i remember everything i did when assisting customers is a skill ive learned to master.
Pros: Meeting and working with diferent customers teaches me alot.
Cons: Deadlines can come with pelnaties.
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Excellent ,hard but smart working
Hard worker Smart or understanding worker Opened for challenges Problem solver Good listener WWilling to work under pressure Willing to share knowledge
Pros: Change or different challenge
Cons: 8hrs
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Not a great company to work for
Lack of equal opportunities slow learning and development access to limited information Inexperienced and unprofessional managers Lack of communication Lack of employee enagement
Pros: None
Cons: Unequal and selective promotion opportunities, nepotism
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