Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Good learning opportunity
Pros: Good company to work for, learnt alot in my time there
Cons: limited growth opportunity, exposure
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Excellent curve
It was great company to work for nd was happy with them. Until I had fam issues needed to relocate on cpt if given a chance would definitely work for them anytime
Pros: Yes
Cons: Yes
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Excellent learning curve
Working Working in merchants was hectic at timesdue to high calk vokumes on a regukar basis but we managed to keep the caks down and we learnt a lot every day dealing with different people daily n new products as well n teaching them. To others as wel
Pros: Good experience and learning curbey
Cons: No growth
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Sales Day
A productive day filled with call coaching and constant motivation for employees to bring up sales and have a great sales day while having fun on calls to keep customers engaged.
Pros: Medical aid
Cons: Recognition
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Growth within the company
It's good working for merchants it gives you many opportunities to grow within the company. It's does have best interest for the employees within the company.It offers future leader opportunities to the employees that wants to become leaders which is the good thing for employees becouse you get to be exposed to lots of things and also get to know people and learn to communication with different individuals
Pros: You get to grow as an individual
Cons: Working shifts
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It has help to grow independently and teamwork has also contributed
I learned to be team player though I am also able to to work independently. I give exceptional customer service I know how to provide Customer education Engaging with the clients Couteseyes I can a rapo with the client.
Pros: No promotion
Cons: Normal working hours
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Excellent experience
Atypical workday is a good one, I get to engage with other employees and share ideas learnt how to deal with customers and provide good customer care service. I enjoy sharing ideas and good working environment. the most challenging aspects are the long working hours and knocking off late.
Pros: Great promoting oppotunity
Cons: long working hours
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Theres growth even though its not that much
This company has growth there and there if you are under coca cola directly if you are under an agent like merchants there is bo growth and the benefits differ under coke theres benefits merchants you must make your own benefits theres no medical aid and staff is dividend because of the different 50 percent differnce
Pros: Nothing
Cons: Long tiring
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Challengi working environment
O had no s s also made whoiam,I hav achieved aot through merchants I have moearenrd a lot when I was still at vofavo. To every instance right now with merchants cim castfrom vofa
Pros: Great place to gather experience
Cons: Iong working hours and less salary
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I have learnt from billing to technical skills
c.it has thousands of departments to choose fromit offers studying opportunitis as well as the change to grow within the companythe staff is very easy going to work with they make being at work more enjoyable .the cpmay is very clean and has alot of space since it is now covid weare able to social distance very esaily we are always adhering to the covid 19 rthe experience i have got is making me grow i have learnt technical skills with fibre ulesand customer service level has got better
Pros: the company does offer opportunities to learn
Cons: long hours
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