Overall

Promotion

Salary

Work/life balance

Culture

Leadership

merchants Reviews

 

Good Communication Skills

Recieving high volume of calls especiallly month end and handling them in a good pace there was a good relationship with them and respect i have learn to handle the call and troubleshoot with the customer and being polite to them,when the system is offline it was the biggest challenges that we experienced.

Pros: Great opportunity for growth
Cons: Long working hours

Was this review helpful?    +0       -0

 

Good place to start

Good startin. We answer customer queries and do self help support g pointRather, give an accurate picture of what it's like to work at your company. Include things like: - A typical work day - Your relationship with co-workers - What you have learnt - What you enjoy most - The most challenging aspects of the job

Pros: Low requirementd
Cons: High standards

Was this review helpful?    +0       -0

 

Its an outsource company that support Makro by managing customers issues

Its an outsource company that support Makro by managing customers issues with regard to the returns, pIts an outsource company that support Makro by managing customers issues with regard to the returns, product failure and general queriesroduct failure and generIts an outsource company that support Makro by managing customers issues with regard to the returns, product failure and general queriesal queries

Pros: I have been recognised
Cons: No growth

Was this review helpful?    +0       -0

 

Hardworking call Centre agent

my typical work day would be handling complaints, cancelations, login query, logging feedback, reset accounts approve accounts. Most of the time I assist with upgrading subscriptions canceling and refunding customer payments. I raise technical issues and escalation. Advise customers on the report ordering and process. Assist with admin duties. I enjoy communicating and interacting with different groups. I have learnt a lot with many different levels or positions in the work place. I have also learnt to focus on my work to remain out of work

Pros: N/a
Cons: No transparency

Was this review helpful?    +0       -0

 

I work at in bounce call center. I'm good in communication with customers.

I at any shift and even overtime but we always had fight for the correct pay including the extra time worked for. But . there is unfair treatment to the work and no bonus . the incentive you don't even get even if you earned it. They always paid income that's in complete.etThere is bad management staff. And unfair treatment for works gorince for calloun C

Pros: Great opportunity for other positions
Cons: 8 hours

Was this review helpful?    +0       -0

 

It's a stepping stone and a gate way to the corporate world

The company lacks leadership and puts a lot of pressure at its empleeys while they don't give PROPER working tools and expert agents to do miracles,The management at the company doesn't do things accordingly and when that is being addressed they get you fired or threatens to get you fired every month agents always have pay queirys and dont get paid well for what they worked for and the shifts are tiring as they always change

Pros: Small opportunity
Cons: 9hours

Was this review helpful?    +0       -0

 

LISTING AND PUNTUAL

-busy now and then -Very good -I have leart a lot of thing such a call assessment, working in awith a group mof people, and sales invironment the team buildingdealing with a frod application and cancelling sales

Pros: Great oppotrunity for growth
Cons: normal hours

Was this review helpful?    +0       -0

 

Great learning oppertunities for growth

Great LEarning Oppertunities for growth however the support departments are short staffed resulting in long working hours and not much work life balance

Pros: Great oppertunity for Growth
Cons: Long working hours

Was this review helpful?    +0       -0

 

Ecxelent

I have learn to deal with conflicts,co- 0paration with my ex co workers and I enjoyed the weekly incentives ,the job was challenging but I enjoyed every moment because I have passinon for working with people,l

Pros: Post paid
Cons: Eight hours

Was this review helpful?    +0       -0

 

I have learnt to work with people, engaging with different people with different personalities

lllmjkjkjkbdfjggfbhhrbbeggsjddhhghjrriioennnhdhhjkfilokkjhhfsswertyuiopllkjhhnmmbvvccxzaqwerddffsfgghhjjjjuuuyyuuujhhuuhhgggyyujhuijjjuhhggff hjkkllmnbvthemnbekahfurbbhgafollehnddhd ghj

Pros: no opportunity for growth
Cons: working hour are not bad

Was this review helpful?    +0       -0

 

Results page: 13  14  15  16  17  18  19  20  Next »  

 

 

 

 

Latest merchants jobs

Territory Account Manager 6-months contract
Durban North

Territory Account Manager (6 month contract)
Durban North

KZN Territory Account Managers (Merchants/Restaurants/Hospitality) - 6 month contract
Durban North

Fraud Consultant/Agent (3 month contract)
Johannesburg

Operational Technical Lead
Sandton

Support Admin Consultant
Pretoria

Head of Cards & Business Development (Kenyan Locals Only)
Kenya

Head of Cards & Business Development (Kenyan Diaspora)
Kenya

Intermediate Developer – Permanent / Cape Town / /Hybrid – R530k PA
CapeTown

Senior C# Software Developer with AWS – Cape Town (Hybrid) – Permanent – up to R1.1m per annum
CapeTown