Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Very good ptospects
It's been a good experience working in Telkom. The only problem is the growth problem that I found myself in an stagnant situation , despite my experience and dedication I am showing since I joined the team in KZN.
Pros: No opportunity
Cons: Normal working hours
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Good with my work and ready for a new challenge
Telkom is a very big company with many outsourced company, its a telecommunication company within and outside the company, it has all the departments within
Pros: great opportunity for promotion
Cons: Long working hours
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GREAT OPPORTUNITIES
= Integrity and telephone etiquette = Team leader and respect for punctuality and regular attendance = Appropriate Evaluation and Feedback = Prioritization and Allocation of Resource = Computer and communication skills = Planning and organizing skills = Interpersonal sensitivity
Pros: GROWTH IN THE BUSINESS
Cons: WORK EXTRA MILE
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Excellent leraning curve
Result orientated worker, work well under pressure, fast learner, team player. Skills in secretarial, admin, data capaturingHealth and safety, debt collecting and call center
Pros: none
Cons: long working hoirs
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Multi faceted learning experience
Legal Secretary Duties Labour Relations Rep Operational Management Microsoft Office Advance Data Çapturing Communication Skills Business Process Management Conflict Resolution Chairing Disciplinary Proceedings Managing Incapacity in the Workplace
Pros: Amazing opportunity for learning
Cons: None
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Good for experience though not good for recognition
The company observe the labour relation law of the country and it support the employee's wellness as well as company good policies which are very accessible. Telkom is a very nice company to work for,it promotes culture tolerance. The company is very good in training its staff and it has its own training colleges and once you are trained,its easy to face any challenges.I enjoy my job so much and I share my experience with my colleagues.
Pros: Nice company to work for
Cons: Not recognizing hard working employees
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Ive got excellent in customer service
Its a good place to work for nice working enviornment. Working with the customers is great and freindly co workers.ive learned that patience is key and staying hambile and calm helps you both and client.I enjoyed working as a team cause we help each other.
Pros: Great opportunity for KPI
Cons: Long working hours
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Excellent learning work environment
Everyday learning something new Good relationship with most of my colleagues I learned that it is important to part of team group we help each other with the difficulties in our duties I love to help clients that have problems you make sure you help them with respect while smiling at them Taking extra miles to make sure the problem will be resolved before they leave the office. Most challenging part of the job is when the issue that you escalated has never been attended and you need to take action but knowing that You don't have access of the system and wish you could have it and be done and the client wouldn't have to fight for the matter that was supposed to be resolved by then.
Pros: Great company you learn a lot and you know how to deal with different clients and how resolve them
Cons: Working hours and the environment
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Discretion Flexible Self-motivated Organised Proactive Good communicator
Able to adapt to challenges Strong sense of duty High drive for achievement Communicate and relate well with people Thrive to continuous performance improvement
Pros: Technology driven
Cons: Because of the number of staff you become a number
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Qualified technician
-installing ADSL and normal lines -fault finding and fixing -dealing customers -I get fulfillment when the client is happy about receiving the dialing tone and getting internet service -challenge is not getting access to the network, being chased away by customers who reported the faulty line and then realised he/she didn't plug it, climbing the ladder at 44yrs
Pros: None
Cons: None so far
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